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Jeremy Rivera

Overview Reviews (1135)

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Jeremy Rivera

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Jeremy Rivera

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

1,135 Reviews

Overview Reviews (1135)

Dealership Experience

13 yrs, 10 mos

4.7

1,135 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1135 Reviews of Jeremy Rivera

November 12, 2024

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Employee Rating

Great service! I was happy with my experience. Thank you Lexus. I appreciate it. Great I was happy with my experience. Thank you Lexus. I appreciate it. Great More

by WPIERR16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 12, 2024 -

Lexus of Pembroke Pines responded

We're delighted we could deliver an excellent experience! Thanks for working with us. - Lexus of Pembroke Pines Team

November 07, 2024

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Employee Rating

Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Nov 08, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 04, 2024

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Employee Rating

Friendly, knowledgeable and helpful. Fast service. Good communication. Clean environment. Takes good care of customers needs Fast service. Good communication. Clean environment. Takes good care of customers needs More

by CALLE005

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided friendly and efficient service in a clean environment. We appreciate your feedback and look forward to serving you again!

November 03, 2024

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Employee Rating

Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. The staff is pleasant from the beginning to the end of the process. More

by hpina0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Whitmon, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

November 02, 2024

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Employee Rating

Jeremy was a really good advisor he made sure my car was taken care of and looked into the issue I was having taken care of and looked into the issue I was having More

by brokenchain456

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided excellent service and addressed your car's issue at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

November 01, 2024

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It was easy to schedule the service with the service department. Prompt and timely service with good courtesy. department. Prompt and timely service with good courtesy. More

by cinnocent

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that scheduling and service were a breeze at Lexus of Pembroke Pines! Thank you for sharing your experience, and we look forward to assisting you again in the future.

November 01, 2024

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Im pleased and greatful with excellent service that the leadership and the staff had given me so far. leadership and the staff had given me so far. More

by CORREAHERNANDEZ31

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Bob Hunter

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Nov 03, 2024 -

Lexus of Pembroke Pines responded

Correa, we're delighted to hear that you're pleased with the service from our team at Lexus of Pembroke Pines. Thank you for your kind words and support!

November 01, 2024

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Employee Rating

Jeremy was an awesome advisor, his communication and completion of work was spot on..would definitely recommend him for future service. completion of work was spot on..would definitely recommend him for future service. More

by Jetmet

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that Jeremy provided excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to assisting you again!

October 31, 2024

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Employee Rating

Frank was great he really helped out a lot in solving the issue with my es350 and got back to me in a timely manner as well as he was very professional. issue with my es350 and got back to me in a timely manner as well as he was very professional. More

by brokenchain456

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jaime Garcia , Frank

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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Frank provided such professional and timely assistance with your ES 350 at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

October 30, 2024

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Employee Rating

I enjoy Lexus of Pembroke Pines. I have one close by house but I choose pines instead. The treatment there is awesome. I have one close by house but I choose pines instead. The treatment there is awesome. More

by jcharles01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Rust

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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you chose Lexus of Pembroke Pines for the exceptional treatment! Thank you for your loyalty and kind words. We look forward to serving you again soon!

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