Jennifer Martinez

As always Covert Cadillac and Chris my sales representative did not disappoint me with there excellent customer service and friendly helpful assistance with my car buying experience. representative did not disappoint me with there excellent customer service and friendly helpful assistance with my car buying experience. More

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A Very rude person worst customer service this has been the worst experience car purchase the worst experience car purchase More

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Gavin very nice and really appreciate explaining to me all the details! He really worked with me on getting the car I wanted!!! Very truthful and honest!!! all the details! He really worked with me on getting the car I wanted!!! Very truthful and honest!!! More

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Great experience - Cory and the Covert team really stepped up and made the car buying experience a memorable one. Even when my car had a few issues after the purchase, they fixed it right away without stepped up and made the car buying experience a memorable one. Even when my car had a few issues after the purchase, they fixed it right away without hesitation. Cars are well maintained and looked after even before purchase. Felt right at home there and will definitely go back when I’m ready for an updated ride. More

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Worst experience ever. Do not come here I had to have my car towed in for electrical. No loaners available seems to be the company motto at this dealership. After getting the battery replace I had to have my car towed in for electrical. No loaners available seems to be the company motto at this dealership. After getting the battery replaced, the car was pulled around to me and the battery light was still on. I was about to pull the car oit whena service message popped up again. I let the service girl know and she took 10 minutes to inform me that the alternator was shot. They had my car sitting all day and couldn't figure that out to I picked it up at 4pm. Still no loaners to help... Shocker... So I was without a car again for the next day. Picking up the following day, I had to wait over an hour while billing had to call back and forth with people trying to get the correct invoice total. Total lack of communication and I will not be back. I will be spreading the word as to how bad this place is. More

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By far the best choice I have ever made for a car purchase. Covert Cadillac stands by their product and their customer service is outstanding. The service department is hands down the best in seeing that you a Covert Cadillac stands by their product and their customer service is outstanding. The service department is hands down the best in seeing that you are taken care of each and every visit. More

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My experience with Covert Cadillac and Jennifer R The customer service at Covert Cadillac is excellent. I always feel as if my service representatives Jennifer Martinez is solely there for me. I have The customer service at Covert Cadillac is excellent. I always feel as if my service representatives Jennifer Martinez is solely there for me. I have an would recommend them to everyone. I have hpurchased 5 vehicles ( all preowned Cadillacs) from Covert Cadillac an I can say that each car buying experience with Al Mathews has been a very enjoyable and completely satisfying experience! More

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Great experience... vehicle was in and out in a shirt amount of time and and maintenance was all taking care of. The vehicle was also washed and vacuumed w experience... vehicle was in and out in a shirt amount of time and and maintenance was all taking care of. The vehicle was also washed and vacuumed which was outstanding . Thanks for such a great experience at covert cadillac! More

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Experience Jennifer is a very knowledgeable person ..always made me feel like I was part of the Covert family, treated me with excellent communication keeping m Jennifer is a very knowledgeable person ..always made me feel like I was part of the Covert family, treated me with excellent communication keeping me up to date on my car's services. More

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Thank you! I had a recent experience with Cadillac and gave a poor survey response that was actually a complete misunderstanding on MY PART. Cadillac actually d I had a recent experience with Cadillac and gave a poor survey response that was actually a complete misunderstanding on MY PART. Cadillac actually did a great job and did not deserve a bad review from me. Cadillac went over and above to help me and my survey response to the survey did not reflect the great service I was provided. Every person I have worked with at this dealership has been great. I appreciate the service and attention to detail that this dealership has provided and I appreciate the great service I have been provided. I would recommend this dealership to anyone. More

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