Jeffery Hirtler
Jeffery Hirtler at Mercedes-Benz of Princeton
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Jeffery Hirtler

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
389 Reviews
4.9

389 Reviews

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389 Reviews of Jeffery Hirtler

April 27, 2025

Dealership Rating
Employee Rating

Overall experience was outstanding, Jeff and his team did a great job addressing my issue for my car. More

by Vic19731
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2025

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Professional staff and service. .. as always my service appointment was handled smoothly from start to finish. More

by Happy Customer
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Recommend Dealer
Yes

April 20, 2025

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Jeff was super helpful. He kept me informed about the status of my repairs. I was totally satisfied with the service. More

by robertduckett68
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 15, 2025

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Smooth transition of dropping my vehicle off for a scheduled maintenance and receiving a loaner. All concerns addressed, updates of vehicle status received throughout process. All work completed in a More

by Lorettasavory
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Recommend Dealer
Yes
Apr 17, 2025

Mercedes-Benz of Princeton responded

Your kind words truly inspire us to elevate our service. At Mercedes-Benz of Princeton, we are dedicated to crafting an unparalleled client experience, and we are delighted to know that our efforts resonated with you during your visit. Thank you for your gracious feedback. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 12, 2025

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Robert Lisi and all those I have communicated with at Mercedes Benz of Princeton have been outstanding in customer service and very professional. I had an unexpected issue during the first month of owni More

by joannesavino
Sales Price Transparency
Recommend Dealer
Yes
Apr 17, 2025

Mercedes-Benz of Princeton responded

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 11, 2025

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Excellent service, as always! My service rep, Jeff Hirthler, has been there for me for 11 years. If I were to buy a new car, because of him, I would stick with this dealership. More

by George
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation for Jeff, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 06, 2025

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Jeff Hurthler and rest of service staff very courteous and professional. Waiting area clean. Car done timely. More

by howard.schachter.esq
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2025

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Jeff is always professional, knowledgeable and very helpful. He always goes out of his way to provide the best customer service. More

by gcifellipicerno
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Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about Jeff and our service team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 05, 2025

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Our dealer and service reps are outstanding. Doug Greces is top notch as is Jeff Hurthler in service and Robert who spent an hour showing us the new features in our car. More

by jorismh2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Doug Greces , Robert who works with sales

Apr 10, 2025

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2025

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I called on a Monday morning with a flat tire emergency, on the road for an important meeting more than 60 miles from home. The service coordinator at MB of Princeton advised me to come in right away. Not More

by dawn_rubel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Agabiti

Apr 10, 2025

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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