Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.3
1,963 Reviews
4.3

1,963 Reviews

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1963 Reviews of Jeff Rizzi

September 28, 2024

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Employee Rating

The service was good. Nice staffing & friendly service.Relaxing lounge & friendly staff.Nice car wash.Thanks! More

by wrightfranklin69
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Recommend Dealer
Yes

September 28, 2024

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Muy buen lugar atienden bien y tienen muy buenos precios my siguiente compra sera con ustedes nos bemos para diciembre More

by DUVALINSAMITO96
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

September 27, 2024

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Everything was great and went in a timely manor. Made me feel like family,Every body was friendly. More

by sclark1066
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was so positive and that our team made you feel like family. I always strive to provide a friendly and timely service. I look forward to welcoming you back for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 26, 2024

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Went to takecar for oil change was greeted and receive my car very quickly thanks to service advisor More

by BOSTIC9
Service Price Transparency
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Recommend Dealer
Yes
Sep 26, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a quick and positive experience at Mark Christopher Auto Center for your oil change. Our service advisors work hard to provide prompt service, and it's great to know that you felt welcomed. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2024

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Chelsea was my service rep. She is very good and communicates well she provided a continuous update our vehicle. Thank you very much More

by RSEVERSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea

Sep 24, 2024

Mark Christopher Auto Center responded

Thank you for your kind words about our service rep! I'm thrilled to hear that she kept you well-informed throughout your vehicle service at Mark Christopher Auto Center. Your appreciation means a lot to me. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2024

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As always received friendly attention to my services required. However I received the car back with the front passenger seat fully extended. I also noticed that an updated sticker was not placed on my w More

by Carmen Kemp
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your continued trust in Mark Christopher Auto Center for your service needs. I understand your concerns regarding the front passenger seat and the absence of the oil change reminder sticker. Your experience is important to me, and I will ensure that these issues are addressed for future visits. If you have any further questions or need assistance, please don’t hesitate to reach out. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2024

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The service associate was very professional she helped me with the service problem that I had. But the service technician made a simple oil change turn into a big oil mess. Down my engine and into the skid p More

by WAYNENELAINE
Service Price Transparency
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Recommend Dealer
No
Sep 23, 2024

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you bringing your experience to my attention. While it's great to hear that our service associate was professional and helpful, I am disappointed to hear about the oil change complication. Please feel free to reach out to me directly so we can address this issue and work towards a resolution. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2024

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Once again, I am always pleased with the customer service at the dealership. Everyone is consistently polite and professional. I would recommend this dealership to a friend. More

by lisadavis007
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you consistently receive polite and professional service at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2024

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Flawless experience with the most absolutely professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank More

by mscandicejackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a flawless car-buying experience with our team at Mark Christopher Auto Center. Your kind words about our professionalism and knowledge mean a lot to us. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 14, 2024

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Great staff they really know to take care of you people are very nice and courteous More

by palmaray
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea

Sep 17, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff at Mark Christopher Auto Center. We strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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