Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.2
1,902 Reviews
4.2

1,902 Reviews

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1902 Reviews of Jeff Rizzi

June 23, 2024

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Employee Rating

Friendly service advisor. Car services at the promised time. Clean waiting room with coffee n water machine More

by Johnsonyhsiao
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2024

Mark Christopher Auto Center responded

Thank you for the 5-star review, Johnson! We are delighted to hear that you had a positive experience with Mark Christopher Auto Center. Our team takes pride in providing friendly service and timely car maintenance. We are pleased that you found our waiting room clean and accommodating. We look forward to serving you again in the future. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2024

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We love coming to this dealership for service and the service advisor Cesar is extremely professional and explains everything in detail and always keeping me updated with the status of our vehicle. More

by LUZ.ADRIANA1122
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Recommend Dealer
Yes
Jun 25, 2024

Mark Christopher Auto Center responded

Thank you, Luz, for your kind words and for choosing Mark Christopher Auto Center for your service needs. We're thrilled to hear that Cesar provided you with a professional and detailed service experience. We appreciate your recognition of his efforts, and we're here to assist you with any future service needs. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2024

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Dealership is easy to get to. Very welcoming with people out front helping you to find out where to go for service. Greeted warmly. Very clean and plenty of parking. More

by KELZBENZ
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Recommend Dealer
Yes

Other Employees Tagged: Avo and Rego

Jun 24, 2024

Mark Christopher Auto Center responded

Thank you for the positive review! We are thrilled to hear that you found Mark Christopher Auto Center easy to get to and welcoming. We take pride in providing a clean and friendly environment for our customers. We appreciate your feedback and look forward to welcoming you back for any future service needs. Drive safely! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 20, 2024

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Dario Gomez is a very nice gentlema. He help me fix my car then help me to wash mycar. More

by Richard
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Recommend Dealer
Yes

Other Employees Tagged: Dario Gomez

Jun 21, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the positive review, Dario appreciates your kind words! We are thrilled to hear that your car was fixed and washed to your satisfaction. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 19, 2024

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The customer service here is always friendly and helpful. I especially appreciate that I have never had to wait long for service. More

by aleahgarcia
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Recommend Dealer
Yes
Jun 21, 2024

Mark Christopher Auto Center responded

Thank you for highlighting our friendly and helpful customer service at Mark Christopher Auto Center, we appreciate your kind words. We strive to provide efficient and timely service to all our valued customers. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2024

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Julie Escobar was my service advisor and I rate her 5 stars all the way. She was ontop of everything and kept in contact with me throught the process. She took care of everything and I will call her any More

by chvylvr4life
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Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar

Jun 14, 2024

Mark Christopher Auto Center responded

Thank you for your kind words and the 5-star rating! I am thrilled to hear about the exceptional service you received from our advisor, Julie. I pride ourselves on providing top-notch service, and I am delighted that she took such good care of you. Feel free to reach out anytime you need assistance in the future. I look forward to serving you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2024

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They fixed what I needed to be fixed , but the usb and the sd card reader doesn’t work anymore and the navigation doesn’t work anymore, so now I have to make another appointment to fix it More

by Josef_salhap
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Recommend Dealer
No
Jun 10, 2024

Mark Christopher Auto Center responded

Thank you for sharing your feedback with us. I understand your concerns and appreciate you bringing this to my attention. Please reach out to me directly so I can address these issues and work towards a resolution. Thank you for letting us know about your experience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 08, 2024

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Great service, helpful service reps. Nobu is our guy. We have a 2001 Buick Le Sabre, and we’ve had a couple of issues in a one month period. Each time Nobu got involved and took care of More

by scholarjma
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Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri

Jun 11, 2024

Mark Christopher Auto Center responded

Thank you, Lori, for your kind words and 5-star review! We truly appreciate your feedback and are delighted to hear that Nobu provided you with excellent service for your 2001 Buick Le Sabre. We're glad to be your go-to location for repair services and always strive to provide personalized care to our customers. We look forward to helping you again in the future. Thank you for choosing Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2024

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Their service department manager is terrible! He lies, he is rude and gets a bad attitude when questioned about the situation on your vehicle service! Juan is awesome and very professional…comp More

by cherrybombmomcb
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Recommend Dealer
No
Jun 08, 2024

Mark Christopher Auto Center responded

Our team has acknowledged this review.

June 07, 2024

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Employee Rating

I took my truck in for service. With three additional warranty concerns. None of my warranty concerns were addressed, and now my truck is out of warranty More

by joe9227
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Recommend Dealer
No
Jun 10, 2024

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Joe. I understand your concerns regarding the warranty issues with your truck. Please reach out to me directly so I can address this situation. We strive to maintain high standards and take your feedback seriously. Thank you for bringing this to my attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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