Jeannine McElroy

They told me online I had the car I picked out and everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me the card they said I couldn't have the car because my credit or whatever but they ran the credit online before I even went down there so how can you tell me I'm going to have it when you promise me and I ubered my way there and I had to Uber back cuz I was stuck out there they're very mean and very rude because they shouldn't tell people that they have a car if they don't I already did the application everything online so I should have been approved right there all I needed was the paperwork to sign More

Report | Print

Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their process, however it's definitely worth it. More

by Newest BZ4x owner Verified Customer Verified Customer

Report | Print

Sales person, Julian Mouer, did the follow up, met my expectation that I drove the new car off the lot. expectation that I drove the new car off the lot. More

Report | Print

Both the sales person, Julian, and finance person were very helpful. I still think the dealer markup was still too high. very helpful. I still think the dealer markup was still too high. More

Report | Print

Great dealership, easy to work with and are always willing to get you a good deal. They helped me find the exact truck I was looking for and made sure I got what I needed. willing to get you a good deal. They helped me find the exact truck I was looking for and made sure I got what I needed. More

Report | Print

Customer service is phenomenal! Robin and Stephen friendly, patient, took their time answering all my questions about everything. Follow up with me was unexpected but much appreciated! friendly, patient, took their time answering all my questions about everything. Follow up with me was unexpected but much appreciated! More

Report | Print

My sales rep and manager My saleslady Lahoma, was a joy & pleasure to work with. She went above & beyond to get what i wanted. The same for Franklin Torres, the manager. Every My saleslady Lahoma, was a joy & pleasure to work with. She went above & beyond to get what i wanted. The same for Franklin Torres, the manager. Everyone else, finance, and directions to operate car, were excellent!! Forgot their names😑 More

by Rav4 girl Verified Customer Verified Customer

Report | Print

Great service and very friendly . I will come back here all the time for my vehicle service or sales. Would also recommend to all my friends and family . I will come back here all the time for my vehicle service or sales. Would also recommend to all my friends and family More

by REJENT4H2O Verified Customer Verified Customer

Report | Print

Purchase Excellent customer service and extremely friendly. I would recommend all friends and family to go to Roseville Toyota when purchasing a new vehicle. V Excellent customer service and extremely friendly. I would recommend all friends and family to go to Roseville Toyota when purchasing a new vehicle. Very impressed. More

by Walker44 Verified Customer Verified Customer

Report | Print

Cares about the perfect car for my family and lifestyle! Roseville Toyota is great. Everyone I met was caring and thoughtful. Not once did I feel like I was being hustled or taken advantage of.. unlike my la Roseville Toyota is great. Everyone I met was caring and thoughtful. Not once did I feel like I was being hustled or taken advantage of.. unlike my last Chevy purchase in the bay area. They knew their inventory and found the perfect suv for my family of 6 right away. Thanks Hamid and Frank. And the financing was flexible and thorough. They worked hard to get me the best loan with my avg credit and down I had. Thanks Thue and the finance team! I would recommend this dealership to anyone. Just remember to your homework and be clear with what you can and can't afford! These guys can meet your needs. I love my new highlander! Thanks to an amazing team.. I feel like part of the family. Cheers! More

by EARTHBLAZE7 Verified Customer Verified Customer

Report | Print