Jay Brown
Jay Brown at Westside Lexus

Jay Brown

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
26 Reviews
5.0

26 Reviews

Write a Review

Dealership Experience

2 yrs, 4 mos

26 Reviews of Jay Brown

April 15, 2025

Dealership Rating
Employee Rating

Jay Brown was a professional all the way through the process. Will use him again. More

by greglitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Westside Lexus responded

Thank you for the shoutout to Jay! Our team at Westside Lexus is always here to help and we look forward to seeing you again.

April 15, 2025

Dealership Rating
Employee Rating

We had a great experience with Westside Lexus. We purchased a GX550 last Friday. The primary driver of this feeling was Jay Brown. He is an incredibly confident , compassionate and comforting and More

by braden8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 15, 2025

Westside Lexus responded

Braden, thank you for sharing your wonderful experience with Jay and the team at Westside Lexus! We're delighted to hear that he made such a positive impact on your purchase. Enjoy your new GX550!

April 07, 2025

Dealership Rating
Employee Rating

Jay was great at explaining the car’s features and was very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not More

by O_ELSAEED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Apr 08, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear Jay was helpful, but we're sorry about the issue with the option pricing. Your feedback is important and will be shared with our team to improve future experiences. If there's anything else we can do, please let us know!

March 20, 2025

Dealership Rating
Employee Rating

Jay provided great, timely service as promised. He offered comfortable surroundings and beverages as we waited More

by spillerdebra
Purchase Time
Recommend Dealer
Yes
Mar 21, 2025

Westside Lexus responded

We're delighted to hear that Jay provided you with great service and a comfortable experience at Westside Lexus. Thank you for sharing your positive feedback!

March 06, 2025

Dealership Rating
Employee Rating

it has been good experience with Jay Brown and i am happy with my car. and the service More

by qunfang.li
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Westside Lexus responded

Thanks for sharing your five-star experience with Jay at Westside Lexus! We hope you enjoy your ride.

February 22, 2025

Dealership Rating
Employee Rating

Excellent customer service, pleasant shopping experience and very nice facility. Very happy with my Lexus purchase at this dealership! More

by Vinh_Cypress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Feb 24, 2025

Westside Lexus responded

We're delighted to hear that you had an excellent experience at Westside Lexus! Enjoy your new vehicle, and thank you for choosing us.

February 21, 2025

Dealership Rating
Employee Rating

Simply great service. Courteous and professional sales and service personnel. Special kudos to Jay Brown who went the extra mile to get my car ordered and delivered. Tha More

by garywilmot235
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Corral

Feb 21, 2025

Westside Lexus responded

Gary, we're delighted to hear about your positive experience with Jay and the team at Westside Lexus. Thank you for sharing your feedback!

February 18, 2025

Dealership Rating
Employee Rating

Overall, my experience with Jay Brown was exceptional. He was knowledgeable, professional, and patient with me while I waited for my TX 350 to come in, keeping me updated on any changes pertaining to the More

by ssanmiguel79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Feb 18, 2025

Westside Lexus responded

Thank you for sharing your experience with Jay and the Westside Lexus team! We're delighted to hear that he provided exceptional service and kept you informed throughout the process. Enjoy your new TX 350, and we appreciate your recommendation!

February 10, 2025

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Employee Rating

My third purchase with Westside Lexus. It has always been a great experience, this time was no different. More

by fsugrad0608
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Champion

Feb 10, 2025

Westside Lexus responded

Thank you for your continued trust in Westside Lexus! We're delighted to hear that each of your experiences has been consistently great. Looking forward to assisting with any future needs!

February 09, 2025

Dealership Rating
Employee Rating

Jay Brown was very professional and easy to deal with. It was one of the best car buying experiences we’ve had. More

by jthomasx4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Feb 10, 2025

Westside Lexus responded

We're thrilled to hear that Jay made your car-buying experience at Westside Lexus one of the best! Thank you for sharing this positive feedback with us, and enjoy the ride!

1

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