Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
31 yrs, 10 mos
Languages Spoken
English
150 Reviews
Write a Review150 Reviews of Jason Ells
May 05, 2023
Professional check, communication and work. Everything is perfect except the price which is a little bit higher than what I find in other workshop (replacing the alternator) Everything is perfect except the price which is a little bit higher than what I find in other workshop (replacing the alternator) More
April 21, 2023
Very friendly staff, who knows what they are doing. Very satisfied with Withby Toyota. Thanks. Very satisfied with Withby Toyota. Thanks. More
Other Employees Tagged: Cameron Slater, Arda Seyranoglu
April 06, 2023
Whitby Toyota is top notch, they are professional, and efficient. The service department tries to have you in and out in record time. They keep you informed as the work is being done. I appreciate good co efficient. The service department tries to have you in and out in record time. They keep you informed as the work is being done. I appreciate good communication! More
Other Employees Tagged: Cameron Slater, Brian Chung, Adam Hassira
April 05, 2023
I have dealt with Whitby Toyota for close to two decades now, and have never been disappointed. They are always friendly courteous and inform you of everything that’s going on. now, and have never been disappointed. They are always friendly courteous and inform you of everything that’s going on. More
March 24, 2023
The dealership was very friendly and helped with getting me in and out as quickly as possible. me in and out as quickly as possible. More
Other Employees Tagged: Brian Chung , Keith Kelly
February 23, 2023
Came in because my wheel was shaking and a vibration was constant under my car. Both Jason and Adam were super kind, informative and helpful in troubleshooting the issue. 10/10 service and my car is as good constant under my car. Both Jason and Adam were super kind, informative and helpful in troubleshooting the issue. 10/10 service and my car is as good as new! Highly recommend these two. More
Other Employees Tagged: Adam Hassira
February 09, 2023
I've dealt with Whitby Toyota for 15 years and the service has been very satisfactory. They always take really good care of my car. service has been very satisfactory. They always take really good care of my car. More
Other Employees Tagged: Brian Chung, Anthony Forbes , Steve Lord, Leo Romero
January 27, 2023
Hands down Whitby Toyota has the best service centre. Any time I go there, I come away a satisfied costumer. Last time, I took my 2010 Prius in because of a sudden hybrid system warning message. Jay Ells Any time I go there, I come away a satisfied costumer. Last time, I took my 2010 Prius in because of a sudden hybrid system warning message. Jay Ells was super kind, helpful and informative during my whole visit, while Adam Hassira went above and beyond, did his magic and found me a loophole to get the inverter assembly with converter replaced for free. Ladies, if you want to be treated fairly with excellent customer service, Whitby Toyota is the place to go! More
Other Employees Tagged: Cameron Slater, Brian Chung, Adam Hassira, Gord Sasse, Anthony Forbes , Grace Bradford
January 24, 2023
I've been a loyal customer at Whitby Toyota since 2020. The service team is always so helpful and friendly. Jay is extremely knowledgeable and always helpful when it comes to the service of my Rav 4. I The service team is always so helpful and friendly. Jay is extremely knowledgeable and always helpful when it comes to the service of my Rav 4. I always feel well taken care of and leave feeling content that my vehicle is well maintained. Thanks Jay! I highly recommend Whitby Toyota!! More

