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James Thomforde
James Thomforde at Transwest Chevrolet
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James Thomforde

Service Advisor

Transwest Chevrolet

1200 W Main St
Sterling, CO 80751

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of James Thomforde

September 08, 2024

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Employee Rating

we have always had great service. everyone is friendly and helpful. all our family have bought and serviced here More

by WDL24AKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Blake, Jay Bowey, Charlie Jordan, Jacob Schneider, Ashton Guy, Taylor Pierce, Craig Wright, Landon Doiel

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Sep 12, 2024

Transwest Chevrolet responded

Glad we can be there for you, WDL24AKL! Wow, I think you have worked with nearly our whole team. Your compliments have been shared with our amazing team. We are here to serve you anytime you need us. We appreciate your business. Transwest Chevrolet

June 16, 2024

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Employee Rating

Jim helped a bunch by checking my extended warranty for us and found that they would pay all but $100 of the cost of the alternator. He does a great job and knows his stuff. You are lucky to have him. More

by JIMORJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the great feedback. We are happy the team was able to take great are of you while on your recent visit. We agree, we have a great team that we are happy to have. Thank you very much for your business and we hope to see you again. The Transwest Chevrolet Team

June 06, 2024

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Employee Rating

TRANSWEST DID AN OUTSTANDING JOB ON MY REPAIRS. THANKS TO PARTS ,SERVICE PEOPLE THANK YOU ALL More

by CHUCK.CUMMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Pierce, Chesney Langhorst, Rickie Thomlinson, Brian Rhodes, Taylor Pierce

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Jun 10, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the kind words. We are happy our parts & service teams were able to take great care of you while on your recent visit. Thank you very much for the 5-star review and thank you for your business. The Transwest Chevrolet Team

June 01, 2024

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Jim rushed my vehicle through service for me at my request due to an impending storm. He offered a change in my scheduled service for an hour earlier. Couldn’t be happier. More

by R.BANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Transwest Chevrolet responded

Transwest Chevrolet is happy to hear our service team was able to get you in earlier and get you fixed up and back on the road. We are fortunate to have a great service team that does a great job of taking care of our guests. Thank you very much for your business and we hope to see you again soon. The Transwest Chevrolet Team

May 25, 2024

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Employee Rating

He charged me for a diagnosis and I’ll take it somewhere else to fix the huge bill. Also said my care was not worth fixing. His boss did not do what I asked to help with insurance. She lost my business. More

by JONPBOY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 28, 2024

Transwest Chevrolet responded

Transwest Chevrolet is sorry to hear you had a less than perfect experience while in for service. Our team works hard to deliver a great experience to all of our guests. We are sorry we fell short. We will review your visit with our service team to make the appropriate corrective actions. Thank you for your feedback, it's how we continue to improve. The Transwest Chevrolet Team

May 23, 2024

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Employee Rating

No problems, waiting area was nice and clean. Everyone is friendly. I would reccomend them More

by lanahahn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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May 23, 2024

Transwest Chevrolet responded

Hi Lana. Transwest Chevrolet is happy to hear our team was able to take great care of you while on your recent visit. We work hard to create a smooth, hassle-free experience and we are happy we delivered. Thank you very much for your business and we look forward to helping in the future. The Transwest Chevrolet Team

May 16, 2024

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Have no complaints, everything was done in a timely manner and satisfied with the service. More

by BDJANETTE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2024

Transwest Chevrolet responded

Transwest Chevrolet is happy our service team was able to get you in, fixed up and back on the road in a timely manner. Thank you very much for allowing us to earn your business and we hope we can be of help in the future. The Transwest Chevrolet Team

January 10, 2024

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Employee Rating

I had very good service getting my tires replaced. Thank you for your time and service. More

by GRANNYPATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Lind

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Jan 11, 2024

Transwest Chevrolet responded

Transwest Chevrolet appreciates the 5-star review. We are happy the service team was able to take great care of you while getting your tires replaced. Thank you very much for your business and we hope we can be of help in the future. The Transwest Chevrolet Team

December 30, 2023

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Employee Rating

Very friendly. My appointment took longer than expected one hour and a half for an oil change. More

by GARYJENI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 07, 2023

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Employee Rating

Always receive quick and excellent service. Transwest is our go to place to find out what’s wrong. More

by KEVINUTLEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cochran, Austin Pierce, Chesney Langhorst, Rickie Thomlinson, Brian Rhodes, Dale Ruch , Dustin Lind, Mike Schadegg

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Dec 11, 2023

Transwest Chevrolet responded

Hi Kevin. Transwest Chevrolet appreciates the great review and your continued support. As you know, our teams work hard to deliver a great customer experience. Thank you again for your continued support and we look forward to seeing you soon. The Transwest Chevrolet Team

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