James Birchman
James Birchman at Showcase Honda
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James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.9
51 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

16 yrs, 7 mos

4.9

51 Reviews

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51 Reviews of James Birchman

October 30, 2024

Dealership Rating
Employee Rating

Love this dealership. Always courteous and they explain thoroughly whatever I need done. Highly recommend ! More

by PETERSENJMP
Service Price Transparency
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Recommend Dealer
Yes

October 26, 2024

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James is always pleasant and very helpful. He called me after the service to see how my car was running More

by JANOTRT
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Recommend Dealer
Yes
Oct 29, 2024

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that James made your experience positive and followed up to ensure everything was running smoothly. Our team is dedicated to providing great service, and your feedback really motivates us!

October 23, 2024

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Great service always have the work done quickly never have a problem scheduling an appointment More

by VICBEAU99
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Recommend Dealer
Yes
Oct 24, 2024

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear you're happy with our quick service and scheduling. Your satisfaction is our top priority, and we look forward to continuing to serve you!

October 16, 2024

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My service advisor was really great and helped me with anything that I needed for my car More

by Isa
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Recommend Dealer
Yes
Oct 21, 2024

Showcase Honda responded

Thank you, Isa! We're thrilled to hear that your service advisor provided excellent support. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future!

October 15, 2024

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Professional appearance and demeanor, knowledgeable, concise, focused, articulate, concern about issues with vehicle and myself More

by daiseysunshine
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Recommend Dealer
Yes
Oct 15, 2024

Showcase Honda responded

Daisey, thank you for your fantastic review! We're thrilled to hear you appreciated our professionalism and knowledge. Your feedback motivates us to continue delivering excellent service. Looking forward to assisting you again!

October 09, 2024

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Love this dealership friendly and very helpful folks! This was our 3rd vehicle we've purchased and we will not hesitate to come back. More

by Randy EDDY
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist, Santos Mendoza, Alejandro Vergara , Trey Sutherland 5 stars

Oct 11, 2024

Showcase Honda responded

Randy, we’re thrilled to hear you had a great experience with us! Thank you for your loyalty and kind words. We look forward to helping you find your next vehicle whenever you're ready!

October 07, 2024

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I think I have been treated fair with the exception of my suspicion that the 2020 Honda I purchased had been in in an accident that wasn’t disclosed which would’ve lowered my purchase price. Yet I bought the More

by JANIERASCOTT
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Recommend Dealer
Yes
Oct 08, 2024

Showcase Honda responded

Janiera, we appreciate your thoughtful feedback! We’re glad to hear you’ve had positive experiences with our service team. Your concerns regarding the vehicle's history are important, and we’ll definitely look into them. Thank you for sharing your experience, and we’re here to assist you further.

September 30, 2024

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Showcase Honda has always been my go-to. Cassie has always taken good care of me and my car. I make sure to ask for her every time, although the entire staff is so great. More

by perezmariannaa
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Recommend Dealer
Yes
Oct 02, 2024

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear that Cassie and our team consistently provide you with excellent service. Your loyalty means the world to us, and we look forward to seeing you again soon!

August 26, 2024

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I had a great experience. The representative did an excellent job. The service was done quickly. Thank you. More

by erich.cassidy
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Recommend Dealer
Yes

August 25, 2024

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Austin has been a really good car manager for me and takes care of me, and my vehicle. He helps me keep my car maintained and running properly and if there is a mistake or any happens, they take full re More

by RONRAYO
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Recommend Dealer
Yes
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