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Jaime Garcia

Overview Reviews (708)

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Jaime Garcia

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Jaime Garcia

service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

708 Reviews

Overview Reviews (708)

4.6

708 Reviews

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708 Reviews of Jaime Garcia

November 10, 2024

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Good service however it could be better for luxury car , car was not washed properly car was not washed properly More

by MOARIFSFL

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Recommend Dealer

Yes

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November 10, 2024

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Dry prompt, good service, excellent communication and attention to details. Good work , service. Pleasant atmosphere attention to details. Good work , service. Pleasant atmosphere More

by zfishberg

Verified Customer

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Recommend Dealer

Yes

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Nov 11, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided prompt service and excellent communication. We appreciate your support and look forward to serving you again in the future!

November 07, 2024

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Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Nov 08, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 03, 2024

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Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. The staff is pleasant from the beginning to the end of the process. More

by hpina0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Alex Whitmon, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

November 02, 2024

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Very professional, good clean atmosphere and everything done in the timely matter. This is my second lease vehicle from there and that’s why I always come back done in the timely matter. This is my second lease vehicle from there and that’s why I always come back More

by VBREGIO

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to hear that our professional service and clean atmosphere keep bringing you back. Enjoy your new lease, and we look forward to seeing you again!

October 31, 2024

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Frank was great he really helped out a lot in solving the issue with my es350 and got back to me in a timely manner as well as he was very professional. issue with my es350 and got back to me in a timely manner as well as he was very professional. More

by brokenchain456

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera , Frank

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Oct 31, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Frank provided such professional and timely assistance with your ES 350 at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

October 23, 2024

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Thank you Melissa for taking care of my car, every time i go to the dealear she is great! go to the dealear she is great! More

by CELSO GONZALEZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Andre Armani, Gustavo Palacio, Adam Hoglievina, Rohan Alexander, Dayron Armenteros, Art Armani, Boris Argudin

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Oct 24, 2024 -

Lexus of Pembroke Pines responded

Celso, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Melissa took excellent care of your vehicle. See you next time!

October 21, 2024

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I like the fact that I didn’t have to make an appointment to be seen to be seen More

by SCORRETTE7

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina, Mikhail Khalev

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Oct 21, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We hope to see you again down the road!

October 21, 2024

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Very disheartening when make an appt (and wait almost a month) for a loaner. Get to service center and no loaner. Its unacceptable. Also the constant calls for selling my vehicle amd buying a new Lexus is month) for a loaner. Get to service center and no loaner. Its unacceptable. Also the constant calls for selling my vehicle amd buying a new Lexus is VERY ANNOYING! More

by TEKEEMAD

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October 19, 2024

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I waited while my car serviced in the comfortable waiting area. They kept me updated when my vehicle was ready. area. They kept me updated when my vehicle was ready. More

by MCNIECEPEGGY

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Adam Hoglievina

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Oct 21, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear you found our waiting area comfortable and appreciated the updates during your service at Lexus of Pembroke Pines. Thanks for sharing your experience!

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