Jaasiel Lacayo

Thank you to the entire team at Lexus of Pembroke Pines. Unmatched customer service. This is my 3rd purchase with them and they continue to surprise me with their service and attention to detail. Special sh Unmatched customer service. This is my 3rd purchase with them and they continue to surprise me with their service and attention to detail. Special shout out to Edgar, Sofia, Jaasiel, and Fanny for their time and patience with me! More

by Tony Verified Customer Verified Customer

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Excellent service all around! ! Sofia and Jaasiel were a great help and I was able to work out a deal that worked for our budget. ! Sofia and Jaasiel were a great help and I was able to work out a deal that worked for our budget. More

by AJCALDERIN Verified Customer Verified Customer

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Making the decision of trading my 2021 4Runner for a full electric vehicle was easy! Kelsey really embodied what a great salesperson is, as she pointed out many benefits that I didn’t even think about before electric vehicle was easy! Kelsey really embodied what a great salesperson is, as she pointed out many benefits that I didn’t even think about before making my decision. Her approach in this experience for me is really something that adds value to Lexus of Pembroke Pines! More

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Managers and sale people willing to help buyers, Sofia De Cespedes excellent experience buying my car. Cespedes excellent experience buying my car. More

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Great service by Alejandro Font . He was Friendly, easy to talk. Very helpful during the whole process. Overall the whole experience was smooth and done in a timely matter. Very sati He was Friendly, easy to talk. Very helpful during the whole process. Overall the whole experience was smooth and done in a timely matter. Very satisfied with the service. More

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Excellent Customer Service. I had one of my best experiences with Sofia as a sales agent. Jassiel Lacayo is an outstanding ethical and honest manager. I had one of my best experiences with Sofia as a sales agent. Jassiel Lacayo is an outstanding ethical and honest manager. More

by mtcapote Verified Customer Verified Customer

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It was a pleasure to work with Edgar Chaparro, he made the whole experience enjoyable and smooth. Great dealer, with a great environment to shop for cars. Friendly workers and very helpful. the whole experience enjoyable and smooth. Great dealer, with a great environment to shop for cars. Friendly workers and very helpful. More

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I can’t express how happy I am with Marlons customer service. He was easy to work with, very knowledgeable, made this car buying experience pleasurable. I will be recommending him to my friends and fami service. He was easy to work with, very knowledgeable, made this car buying experience pleasurable. I will be recommending him to my friends and family for sure. Thank you Marlon! More

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Great Service! I love my car. Very satisfied with pricing. I highly recomend Andres and all the Managers. If you need a car call Andres. He will make sure that you I love my car. Very satisfied with pricing. I highly recomend Andres and all the Managers. If you need a car call Andres. He will make sure that you get the best deal!!! More

by Isasar Verified Customer Verified Customer

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I went with my Mother-in-Law to Lexus of Pembroke Pines (Florida) to purchase the car we have been leasing for her for the last three years. We had requested the buyout price and were told it was $28,984.4 (Florida) to purchase the car we have been leasing for her for the last three years. We had requested the buyout price and were told it was $28,984.45. At the dealership, this cost was also confirmed to me. I was then given a reconciliation of all costs, which included Government fees and taxes. The total cost came to $32,469.40. When I added up all the line items on the reconciliation I was provided, the numbers did not add up to the total. I was told that there was a "Dealer Fee" of $799 included, but not shown. I showed the Finance Manager the lease agreement that outlined all the charges I would incur if I purchased the vehicle and there was no mention of a "Dealer Fee." He said that was the agreement with Lexus and not the dealership. I asked if I could purchase the car from another Lexus Dealership and was told that was not possible. Not only was there never any disclosure of this fee, they didn't even disclose it on the reconciliation. This is a classic example of a hidden charge and is unethical and should be illegal. I expected more from a brand like Lexus and won't do business here again. More

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