Iso Ebong

Everyone, and mainly Eric have all been super helpful through this be car purchase journey. I've been coming to this dealership for service for the past three years but now I will also use them for my fu through this be car purchase journey. I've been coming to this dealership for service for the past three years but now I will also use them for my future BMW car purchases as well! More

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Eric and Iso BMW team were AMAZING! They worked with me to find the BEST car and deal that worked with my budget. They follow up and patience was exceptional. Always taking my calls They worked with me to find the BEST car and deal that worked with my budget. They follow up and patience was exceptional. Always taking my calls and willing to do whatever it takes to make this process easy. Exception Service! More

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Being a first time buyer I had so many fears walking into BMW dealership. I was skeptical about the financial aspect, APR rates, & overall what vehicle I would be eligible for. Mr. Ron was my salesman that d BMW dealership. I was skeptical about the financial aspect, APR rates, & overall what vehicle I would be eligible for. Mr. Ron was my salesman that day. I explained my concerns before hand. He accommodated me with top tier customer service and was incredibly patient & professional when assisting me with the process. I didn’t feel like just another sale, I felt his genuine interest to execute my desire. I knew I was in good hands by all the effort Mr Ron exuded to not only get me a car , but the car for me. Not the mention I was satisfied of my budget request that he met. I was beyond impressed & excited of my purchase, but because of Ron Askew my experience was unforgettable. Thank you Ron at BMW Silver Spring More

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Excellent customer service and results oriented! I told them what I was looking for and the deal was made in one day! Deseria was the best!! I told them what I was looking for and the deal was made in one day! Deseria was the best!! More

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Great experience in buying a used electric BMW i4. I traveled from TX to get the car I wanted and I was treated really well by my Sales Advisor Dawit Hagos. He ensured that I had every question answer I traveled from TX to get the car I wanted and I was treated really well by my Sales Advisor Dawit Hagos. He ensured that I had every question answered and even more when I reached the dealership. They detailed the car for me and offered some excellent incentives in spite of it being a used car. I took off 1 star - solely because of the Finance Manager there. Not ready to answer straight questions, absolutely no show of emotion or gratitude on his face for me being a customer. Guess he wasn’t too happy about me not financing the car through them or not buying all the extra packages that were being sold to me. Sign here, sign there and he was done. I even had to ask for a receipt for my 30% downpayment!! The remaining 4 stars are all for my advisor, Dawit. He was the rockstar of my buying experience. More

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Steve Roumeliotis, was very professional, and courteous. He is by far one of the best salesman I have used in a while. He made both of my transactions so smooth and took the time to explain everything down He is by far one of the best salesman I have used in a while. He made both of my transactions so smooth and took the time to explain everything down to the last detail from start to finish. BMW of Silver Spring is by far one of the best dealers in the area. If you are in the market for a BMW he is your go to guy make sure go stop by and ask for Steve! More

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They made it and easy car buying experience. All my questions were answered and the salesman was professional. All my questions were answered and the salesman was professional. More

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Desirea is an amazing salesperson! This is my second time working with her to purchase a BMW. She is knowledgeable and professional. She follows up and follows through with her clients This is my second time working with her to purchase a BMW. She is knowledgeable and professional. She follows up and follows through with her clients. I will recommend her to friends and family, and would unhesitatingly work with her again. More

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Professional and listened to my needs to immediately replace a car assessed a total loss. No hard sell tactics but real salesmanship letting the customer guide the sale. Purchased a car in one day!! replace a car assessed a total loss. No hard sell tactics but real salesmanship letting the customer guide the sale. Purchased a car in one day!! Returned to pick -up car and Ron suggested I ask for "Mike" who could demonstrate some of the evolving auto technology. Mike was patient and great to work with too. More

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Working with Iso was fantastic car buying experience. Professional, responsive, and straightforward. I highly recommend working with him and BMW Silver Spring. Professional, responsive, and straightforward. I highly recommend working with him and BMW Silver Spring. More

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