Isaac Velazquez
Isaac Velazquez at Pearson Nissan Of Ocala
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Isaac Velazquez

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.8
1,546 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

1,546 Reviews

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1546 Reviews of Isaac Velazquez

June 23, 2024

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Employee Rating

Of you know anything about cars, diagnostics, repairs, and what not, this the wrong place for you. I requested a simple diagnostic, but I also let the service mechanic that I wanted a specific quote/stima More

by mmrj742
Service Price Transparency
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Recommend Dealer
No
Jun 25, 2024

Pearson Nissan Of Ocala responded

We apologize for the frustration you experienced with our diagnostic process. It's concerning to hear about your dissatisfaction and I encourage you to contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

June 23, 2024

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Professionalism of persons like Issac. Hard to get appointment because reservation person is LEAVE MESSAGE. More

by JONES.JB64
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Recommend Dealer
Yes

Other Employees Tagged: Zachary McQuaig

Jun 25, 2024

Pearson Nissan Of Ocala responded

Thank you for the feedback! We're glad to hear Issac's professionalism stood out during your visit at Pearson Nissan of Ocala. We apologize for any inconvenience with scheduling and will work on improving our reservation process.

June 20, 2024

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Nissian is a great dealership and a place when time to get your can service More

by MATTIEB1959
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Recommend Dealer
Yes
Jun 20, 2024

Pearson Nissan Of Ocala responded

Mattie, thank you for trusting the Pearson Nissan of Ocala team with your service needs! We appreciate your support and look forward to seeing you next time!

June 20, 2024

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Great Employees Creates Perfect Customer Service / Pearson Nissan Is Wonderful / Treat U Like A Honored Guest More

by JEFFREYHADALA
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Recommend Dealer
Yes
Jun 21, 2024

Pearson Nissan Of Ocala responded

Jeffrey, thank you for the fantastic feedback! We're delighted to hear that our team at Pearson Nissan of Ocala made you feel like an honored guest. We appreciate your support!

June 19, 2024

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The service advisor was very helpful with my service needs. She made a couple of recommendations and was very thorough in her explanation of what my car would be needing. More

by paulbriggs987
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Recommend Dealer
Yes
Jun 20, 2024

Pearson Nissan Of Ocala responded

Thank you for sharing your positive experience! We're glad to hear our service advisor at Pearson Nissan of Ocala was thorough and helpful with your car's needs. We appreciate the feedback!

June 17, 2024

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I have been coming to Pierson Nissan now for over 20 years and I love their customer service! More

by Maria M
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Recommend Dealer
Yes
Jun 18, 2024

Pearson Nissan Of Ocala responded

Your feedback means the world to us, Maria! Thank you! - Pearson Nissan of Ocala

June 10, 2024

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The service department was excellent Everyone was cordial and nice Mr Jimmy there are no words to describe how nice and gentle you were Thank you all More

by SANBIRIDU
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Morejon, Vanessa Dean

Jun 11, 2024

Pearson Nissan Of Ocala responded

Hi Sanbiridu! We're delighted to hear that Mr. Jimmy and the team at Pearson Nissan of Ocala provided excellent service! Thanks for sharing your experience with us!

June 03, 2024

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Es un exelente servicio nos alluda con todo lo q necesitamos y nos resuelve cualquier duda y problema !!!!muy amable y atenta la cenora Cristina !!! More

by LILIA-28
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Recommend Dealer
Yes
Jun 03, 2024

Pearson Nissan Of Ocala responded

Lilia, nos alegra saber que Cristina y el equipo de Pearson Nissan of Ocala te brindaron un excelente servicio. ¡Gracias por compartir tu experiencia!

June 03, 2024

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Great customer service. Isaac was very informative. He tried to help me hook up my android phone. More

by JOHNNADONNELLY
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Recommend Dealer
Yes
Jun 04, 2024

Pearson Nissan Of Ocala responded

Thank you for the review! We hope you won't hesitate to reach out if Isaac & the team can be of service again in the future! - Pearson Nissan of Ocala

June 03, 2024

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Employee Rating

They give excellent service. Isaac took great care of me and informed me about everything from the parts too the price. He does all he can to help you get what you want done. More

by JOSE01052
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Recommend Dealer
Yes
Jun 04, 2024

Pearson Nissan Of Ocala responded

We're delighted to hear that Isaac provided excellent service and kept you well-informed at Pearson Nissan of Ocala. Thanks for sharing your positive experience!

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