Igor Aranovskiy

Gonzo, has been a great sales representative. He made buying out my car a very plesent experience! Highly recommend Gonzo and Lexus of Pembroke pines. He made buying out my car a very plesent experience! Highly recommend Gonzo and Lexus of Pembroke pines. More

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Igor was extremely helpful and professional. He made sure we found the right car, he helped us get the best price, and he was there to walk us through every step of the process. We would highl He made sure we found the right car, he helped us get the best price, and he was there to walk us through every step of the process. We would highly recommend him. More

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I thought Igor was helpful. There was lack of communication between the sales department and finance department when it came time to sign papers. Luckily one of the sales mana There was lack of communication between the sales department and finance department when it came time to sign papers. Luckily one of the sales managers was able to step in and get things rolling. Overall, Igor knew his stuff about the car I was trying to purchase. More

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NATHAN&IGOR ARE EXCELLENT BEST SERVICE EVERGreat Experience. Salesperson was nice, thoughtful, and helpful. Very thorough and patience. Experience. Salesperson was nice, thoughtful, and helpful. Very thorough and patience. More

by HAIM04 Verified Customer Verified Customer

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It was a great experience, I love doing business with them. I am a long time customer. them. I am a long time customer. More

by DROREN Verified Customer Verified Customer

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Igor and Andrew were amazing! So was Art in finance and the insurance team. We felt very well taken care of by everyone. We had to return a car so very thankful for how everyth So was Art in finance and the insurance team. We felt very well taken care of by everyone. We had to return a car so very thankful for how everything was handled both times. One feedback would be that It took 4 hours each time I was there. Everyone was so helpful but if the process could be a much faster that would be great. More

by aj Verified Customer Verified Customer

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Igor was outstanding, friendly, considerate, and accommodating. I brought in my written CarMax appraisal that Igor advised they would honor (not maybe, not try, not consider, HONOR). The sales manag accommodating. I brought in my written CarMax appraisal that Igor advised they would honor (not maybe, not try, not consider, HONOR). The sales manager, Frank refused to accept the CarMax appraisal or even come close to it. When I protested and advised I was assured it would be accepted, he stated, "I never promised you I would accept your CarMax appraisal." No apology. He said, I'll give you another $1k off the price (I guess that was the apology). I recommend Igor, but can't endorse Frank's general demeanor and attitude. The deal ended up better than any of the other Lexus dealers in South Florida could offer, so I took it. I sold the car to WeBuyAuto.com for $3200 more than Frank would even consider offering. I also got a better financing deal here than the other dealerships were offering. Don't assume Pembroke Pines Lexus will honor your CarMax appraisal, regardless of what your sales person tells you. More

by MarkH Verified Customer Verified Customer

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Great interaction, understanding of our needs, and support during our inquire. Fast process and very good alignment with our expectations. support during our inquire. Fast process and very good alignment with our expectations. More

by XESUS.GARCIA Verified Customer Verified Customer

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Worst dealership I have been to. Disorganized, poor communication, and salesmen there are not trained appropriately. I knew the car more than the salesman. There was no proper intro Disorganized, poor communication, and salesmen there are not trained appropriately. I knew the car more than the salesman. There was no proper introduction or training on how to operate the new car or an overview of what features we could take advantage of with Lexus. Promises were made that were not kept. Sales transaction was not correct either More

by wong2020 Verified Customer Verified Customer

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Always a great service. Thank you for having such amazing employees. Very attentive to customers Thank you for having such amazing employees. Very attentive to customers More

by ydiaz17 Verified Customer Verified Customer

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