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Heather Swanson
Heather Swanson at Valley Buick GMC

Heather Swanson

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.7
125 Reviews
4.7

125 Reviews

Write a Review

125 Reviews of Heather Swanson

June 19, 2024

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Employee Rating

They are always friendly and helpful service is done in a timely manner. I feel I can trust what they are telling me More

by jebedeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Scott Soller, Tom Stensrud

Helpful
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Jun 21, 2024

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley! We are delighted to hear that our team provided you with friendly and helpful service while ensuring your vehicle was taken care of in a timely manner. We always strive to be transparent and trustworthy in our communication. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

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Employee Rating

Always friendly and very helpful. Gets the car done and out the door in a few hours More

by Bernicepilger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Helpful
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Jun 21, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley! We appreciate your kind words about our friendly and helpful service. We're glad we could efficiently get your car taken care of. Please come see us again! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

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The best dealership I ever seen they do great service and respect client. Thank you all . More

by Mzotamou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Helpful
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Jun 21, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley and for sharing your positive experience with us! We are thrilled to hear that you found our service great and felt respected as a client. We truly appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

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Employee Rating

I have had my vehicles engine replaced here and have had nothing but problems since. Tire fell off and blue smoke coming from tailpipe. Been blown off since. Service lady this time was rude on top of things More

by NightHawk0720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Paul, Randy Rue

Helpful
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Jun 22, 2024

Valley Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 17, 2024

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Employee Rating

No one can help me with the problem. I’m having or my car fogged up badly in the rain and I have zero visibility. More

by nanararatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Helpful
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Jun 19, 2024

Valley Buick GMC responded

Thank you for sharing your concerns with us. We understand the importance of visibility while driving, especially in rainy conditions. Please reach out to Valley Buick GMC of Apple Valley directly so we can address this concern and work towards a solution. Thank you for bringing this to our attention. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 17, 2024

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Quick, convenient and always friendly. Quality, professional trusted services. Love the email and text notifications. More

by lars925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Tom Stensrud

Helpful
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Jun 19, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley, Lars! We are thrilled to hear about your positive experience with our quick, convenient, and friendly service. We genuinely appreciate your feedback and look forward to seeing you again. Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

June 17, 2024

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Very satisfied with the work done on my GMC. Employees are knowledgeable and courteous and I will be back again 😄👌 More

by Rkbulgren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Rue, Scott Soller, Tom Stensrud

Helpful
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Jun 19, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your GMC service! We appreciate your kind words about our knowledgeable and courteous team. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

June 16, 2024

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Employee Rating

They always accommodate my needs when issues arise. Heather gets me in and out quickly. This is critical as all our vehicles are used in our business. More

by mike.sirek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Paul, Randy Rue, Tom Stensrud, Joel Mullett

Helpful
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Jun 18, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley. We appreciate your positive feedback about Heather's efficiency in getting you in and out quickly. We understand the importance of keeping your business vehicles running smoothly. We look forward to assisting you with any future needs. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 15, 2024

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Employee Rating

Friendly and helpful people. Clean waiting room. They do a great job explaining the repairs. More

by donleidner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Carnahan, Scott Soller, Tom Stensrud

Helpful
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Jun 18, 2024

Valley Buick GMC responded

Thank you for the wonderful review of Valley Buick GMC of Apple Valley! We are delighted to hear about your positive experience with our friendly and helpful staff, clean waiting room, and clear explanations of repairs. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 15, 2024

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Employee Rating

Great service and prices and friendly staff Free Water and free internet access will return for services More

by Kindyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Soller

Helpful
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Jun 18, 2024

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley! We appreciate your positive feedback about our service, prices, and friendly staff. We look forward to your return for future services! Sincerely, The Team at Valley Buick GMC of Apply Valley

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