Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Gustavo Palacio

Overview Reviews (741)

Contact Me

View All Employees

< View All Employees

Gustavo Palacio

Refer Me

Gustavo Palacio

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me

4.6

741 Reviews

Overview Reviews (741)

4.6

741 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Gustavo Palacio

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

741 Reviews of Gustavo Palacio

November 07, 2024

Dealership Rating

Employee Rating

Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina

Report | Print

Nov 08, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 03, 2024

Dealership Rating

Employee Rating

Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. The staff is pleasant from the beginning to the end of the process. More

by hpina0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Alex Whitmon, Scott Mankin, Jaime Garcia, Adam Hoglievina

Report | Print

Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

November 02, 2024

Dealership Rating

Employee Rating

I have been a customer since 2008. Leased 12 vehicles and referred 8 more. Always professional and excellent service from Frank Marsala and Patrick Hew. Leased 12 vehicles and referred 8 more. Always professional and excellent service from Frank Marsala and Patrick Hew. More

by GEEFISH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala, Patrick Hew , Adam in Technology Dept.

Report | Print

Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for your continued loyalty to Lexus of Pembroke Pines! We're delighted to hear that Frank and Patrick have consistently provided excellent service. We truly appreciate your referrals and look forward to serving you in the future!

October 23, 2024

Dealership Rating

Employee Rating

Thank you Melissa for taking care of my car, every time i go to the dealear she is great! go to the dealear she is great! More

by CELSO GONZALEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Andre Armani, Jaime Garcia, Adam Hoglievina, Rohan Alexander, Dayron Armenteros, Art Armani, Boris Argudin

Report | Print

Oct 24, 2024 -

Lexus of Pembroke Pines responded

Celso, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Melissa took excellent care of your vehicle. See you next time!

October 21, 2024

Dealership Rating

Employee Rating

I like the fact that I didn’t have to make an appointment to be seen to be seen More

by SCORRETTE7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina, Mikhail Khalev

Report | Print

Oct 21, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We hope to see you again down the road!

October 19, 2024

Dealership Rating

Employee Rating

I waited while my car serviced in the comfortable waiting area. They kept me updated when my vehicle was ready. area. They kept me updated when my vehicle was ready. More

by MCNIECEPEGGY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina

Report | Print

Oct 21, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear you found our waiting area comfortable and appreciated the updates during your service at Lexus of Pembroke Pines. Thanks for sharing your experience!

October 05, 2024

Dealership Rating

Employee Rating

Efficient clean fast and reliable Basically that is a good Dealer all about Responsible I recommend it good Dealer all about Responsible I recommend it More

by JUANAYRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina

Report | Print

Oct 07, 2024 -

Lexus of Pembroke Pines responded

Juanayra, thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that our team provided efficient and reliable service. We appreciate your support!

September 30, 2024

Dealership Rating

Employee Rating

Tony maquez was my advisor and was great very honest and professional i will definitely ask for him again professional i will definitely ask for him again More

by Williamcast1209

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony marquez

Report | Print

Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that Tony provided honest and professional service at Lexus of Pembroke Pines. We look forward to assisting you again in the future!

September 26, 2024

Dealership Rating

Employee Rating

Everything went well. Frank was efficient and polite and pleasant to deal with. Repair is excellent Frank was efficient and polite and pleasant to deal with. Repair is excellent More

by FAERBER3DCA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 26, 2024 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Frank and Lexus of Pembroke Pines this awesome review, thank you!

September 19, 2024

Dealership Rating

Employee Rating

Great service and it was fast. All the departments treat me super, I love mi car All the departments treat me super, I love mi car More

by VONPLINSKY.TERESITA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina , Warren Haynes

Report | Print

Sep 20, 2024 -

Lexus of Pembroke Pines responded

Teresita, thanks so much for the 5-star review of Lexus of Pembroke Pines!

Get a $150.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.