Graham Townsend | Page 27

Ford Edge # 2 Graham continues to provide a level of service that exceeds expectations. From delivery to vehicle features review to follow up and of course mandato Graham continues to provide a level of service that exceeds expectations. From delivery to vehicle features review to follow up and of course mandatory hand holding when required....Thank you once again! More

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Excellent experience It's been a couple days now since we picked up the new Escape. Franca and I love it. Franca can't stop talking about how easy and how much fun it is t It's been a couple days now since we picked up the new Escape. Franca and I love it. Franca can't stop talking about how easy and how much fun it is to drive. Best of all was the buying experience. I have bought a few used cars in the passed and always felt bullied or pressured by pushy salesmen. From the moment we walked through the doors everyone made us feel welcome. The way we were treated by Graham Townsend could not have been better. To say he made us feel comfortable is an understatement. Graham made sure we were getting the car we wanted and that it could fit into our budget. I would also like to thank Robyn Barrett for her help. Robyn was very patient and answered all our questions in detail. From the time my wife and I walked in the front door to the time we drove away in the car the experience was incredible. I will recommend Graham Townsend and Erinwood Ford to anyone that I hear is in the market for a car or truck. Thanks again for everything. Wally and Franca Carter More

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Excellent Customer Service Amazing experience like always Martin Menzies goes above and beyond for his customers. Everyone that we dealt with at the dealership where very fri Amazing experience like always Martin Menzies goes above and beyond for his customers. Everyone that we dealt with at the dealership where very friendly and knowledgeable. Great experience as always. More

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Amazing Sales Rep Graham Townsend This is our 3rd vehicle that we bought from Graham at Erinwood Ford and the service gets better every time. If your looking for an honest, trustworthy This is our 3rd vehicle that we bought from Graham at Erinwood Ford and the service gets better every time. If your looking for an honest, trustworthy sales rep who is going to go above and beyond to make sure “YOU” the customer is satisfied when you drive off of their lot with your brand new vehicle then he will be that guy. Thank you Graham for always taking care of us ?? More

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Great service I have dealt with Graham Townsend over the years and I have always received the upmost best service. He goes above and beyond what any other sales pe I have dealt with Graham Townsend over the years and I have always received the upmost best service. He goes above and beyond what any other sales person ever would. He goes out of his way to make sure that you are extremely happy with your vehicle and I would never go to another sales person. I also appreciate the extra time He takes to explain everything the vehicle has to offer, he never rushes even though I repeatedly have to go through things with him because I am anti-computer. More

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Great experience! Had a great time dealing with Graham and Martin. They were Top of the line just like the cars. We will be back again. Thanks Had a great time dealing with Graham and Martin. They were Top of the line just like the cars. We will be back again. Thanks More

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Impeccable Customer Service! I’ve been a dedicated Ford customer for over 25 years and this time around was the best experience ever! Thank you Graham and Victor for your flawles I’ve been a dedicated Ford customer for over 25 years and this time around was the best experience ever! Thank you Graham and Victor for your flawless service and genuine dedication to make sure all my questions were answered and concerns reassured. Will definitely recommend my family and friends! Value and Customer Service A++! More

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Martin Sold Me My New 2018 F-150! Martin walked me through the entire process of buying my new truck - from available options, accessories, warranty, and worked out a leasing payment t Martin walked me through the entire process of buying my new truck - from available options, accessories, warranty, and worked out a leasing payment that kept me in line with my last lease. Working with Martin is awesome - you are not only a customer... you quickly become a friend. Thanks for getting me in my new truck, Martin! More

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Always professional, courteous and knowledgable The first time I walked into the Erin Mills Ford dealership one of the sales reps (Graham Townsend) immediately came forward to assist me. It was my The first time I walked into the Erin Mills Ford dealership one of the sales reps (Graham Townsend) immediately came forward to assist me. It was my first time in a Canadian car dealership and I appreciated that he took the time to explain everything to me. During the 4 years of my lease, I regularly took the car in for servicing at Ford and the service was always professional and efficient. When my first lease ended Addy Seth was the sales rep who took me through the process of leasing a new vehicle and it was a pleasure to deal with him. Again, the service was excellent - patient and helpful in explaining all the options and always available to answer any questions. I chose to stay with Ford for another lease because overall I have had a very positive experience with them as a dealership. More

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Fantastic first time Ford and first time truck purchase Our experience of buying a new F150 could not have gone better. We felt respected and cared for and encouraged to contact the dealership should we hav Our experience of buying a new F150 could not have gone better. We felt respected and cared for and encouraged to contact the dealership should we have any questions or concerns. We would recommend both the dealership and our sales rep (Graham Townsend) wholeheartedly. More

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