Graham Townsend

Bad customer service after the sale. I had been promised a second key to the vehicle. Now two months later and not key. Sales representative is not responding to emails. I had been promised a second key to the vehicle. Now two months later and not key. Sales representative is not responding to emails. More

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He was very kind,honest and helpful. I would strongly recommend him to my friends and families. I would strongly recommend him to my friends and families. More

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I recently purchased a Ford F150 XLT for my birthday, and let me tell you, it was an experience to remember! From the moment I stepped into the dealership, I was greeted with warmth and professionalism by th let me tell you, it was an experience to remember! From the moment I stepped into the dealership, I was greeted with warmth and professionalism by the fantastic team at Martin Menzies, Graham Townsend, Matt Trueman, Carol Buckwald, and Ali Sharafeldin. The entire process was seamless and enjoyable, thanks to their expertise and dedication. They went above and beyond to ensure that I found the perfect truck that matched both my needs and my style. Their knowledge about the Ford F150 XLT was impressive, and they patiently answered all of my questions, making sure I felt confident in my decision. Not only did they provide exceptional customer service during the purchasing process, but they also continued to support me even after I drove off the lot. It's clear that they genuinely care about their customers and strive to make every interaction a positive one. As for the Ford F150 XLT itself, it's everything I could have hoped for and more. It's powerful, reliable, and loaded with features that make every drive a pleasure. Whether I'm cruising down the highway or tackling off-road adventures, this truck handles like a dream. Overall, I couldn't be happier with my experience at this dealership and with my new Ford F150 XLT. I highly recommend Martin Menzies, Graham Townsend, Matt Trueman, Carol Buckwald, Ali Sharafeldin, and the entire team to anyone in the market for a quality vehicle and top-notch service. Thank you for making my birthday one to remember! More

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Martin Menzies is the best! From order date to delivery date, Martin kept me in the loop throughout the entire process. This is the second vehicle that we have purchased with Ma From order date to delivery date, Martin kept me in the loop throughout the entire process. This is the second vehicle that we have purchased with Martin, and he always goes above and beyond. If you're looking for a top-notch salesperson, look no further than Martin Menzies at Erinwood Ford! More

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Thank you Martin Menzies, Graham Townsend, Brad Cruickshank And Ali Sharafeldin for making the car buying experience easy! Cruickshank And Ali Sharafeldin for making the car buying experience easy! More

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This is the second vehicle I have purchased from Martin Menzies, Graham Townsend and Matt Trueman at Erinwood. They are super easy to work with and made the car buying process easy and made it easy to see Menzies, Graham Townsend and Matt Trueman at Erinwood. They are super easy to work with and made the car buying process easy and made it easy to see exactly what I was paying for. Adam Pellegrin was easy to work with in the finance department, he never made me feel pressured to spend more money on warranties or service. More

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Phenomenal service! Graham was accommodating and passionate about getting the right vehicle for me. Throughout the process he was patient and attentive. Graham was accommodating and passionate about getting the right vehicle for me. Throughout the process he was patient and attentive. More

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Thank you Graham and Martin Menzies. Amazing service. Great value. Highly recommend them for all your car buying needs! Amazing service. Great value. Highly recommend them for all your car buying needs! More

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I found my experience very accommodating with Graham meeting every need and expectation, some moments even over and beyond. Everything was met in a timely fashion with no hiccups at all.. meeting every need and expectation, some moments even over and beyond. Everything was met in a timely fashion with no hiccups at all.. More

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Thank you Ford Team, specially Graham, Miranda ( secretary), Chris ( mechanic), and the lady that explains the financial stuff, all of you provided a great service! A very professional one, I'm ver secretary), Chris ( mechanic), and the lady that explains the financial stuff, all of you provided a great service! A very professional one, I'm very happy with my purchase. More

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