286 Reviews
Write a Review286 Reviews of Graham Townsend
December 29, 2024
In the 50 years I have been buying cars this was, by far, the best experience I have ever had. The focus this dealership puts on working with the client to ensure you are getting the right car at a good pri the best experience I have ever had. The focus this dealership puts on working with the client to ensure you are getting the right car at a good price is incredible. This starts with George Hill, the General Manager, and is then reflected in the Sales person I worked with , Martin Menzies, knowledgeable and delighted to answer any questions you have, and Pete Jolly from Service. 4 hours before I picked up my car I emailed Erinwood to say I wanted to add a set of snow tires they had on offer. As it was December 17th and everyone wanted to change over their tires I fully expected I would need to make a return visit to get this done, but no, I got a return reply confirming that the tires would be on the car when I picked it up. I had visited two other Ford dealers before I arrived at Erinwood Ford and I am extremely happy I took this extra step. If you are in the market for a car I would encourage you to visit Erinwood. More
Other Employees Tagged: George Hill, Martin Menzies, Ali Sharefeldin, Matt Trueman, Adam Pellegrin, Peter Jolly
December 20, 2024
Lovely dealership and serves you well. We had an exceptional experience here with Mr. Graham Townsend. From the moment we walked into the dealership, he was very professional, knowledg We had an exceptional experience here with Mr. Graham Townsend. From the moment we walked into the dealership, he was very professional, knowledgeable, and genuinely interested in helping us find the perfect car. Although, we had a different car model in mind, Graham worked out a better deal for us to fit our monthly budget. Graham patiently answered all our questions, provided clear explanations about the features, and never once made me feel pressured to buy the car. He ensured the process was seamless, from test-driving to leasing. We couldn’t be happier with our purchase, and we credit that to Graham's outstanding service. We highly recommend him to anyone looking for a hassle-free and enjoyable car-buying experience. More
Other Employees Tagged: Carol Buckwald, Claudia Santos
December 19, 2024
My experience purchasing my car from Erinwood Ford was excellent. Working with Martin Menzies through the entire purchase was simple and straightforward. Found exactly what I was looking for and within my excellent. Working with Martin Menzies through the entire purchase was simple and straightforward. Found exactly what I was looking for and within my budget. I would highly recommend working with the Erinwood team to purchase your next vehicle. More
Other Employees Tagged: Martin Menzies, Ali Sharefeldin, Matt Trueman, Adam Pellegrin, Chevon Jackson
December 18, 2024
I’ve been purchasing my vehicles from this dealership since 2011 and have always received excellent customer service. Congratulations to an amazing team. since 2011 and have always received excellent customer service. Congratulations to an amazing team. More
Other Employees Tagged: Martin Menzies, Ali Sharefeldin, Matt Trueman, Chevon Jackson
December 17, 2024
The buying process is a relaxed , no pressure experience. The staff are informative and straight forward with the pricing . The staff are informative and straight forward with the pricing . More
Other Employees Tagged: Claudia Santos , Chris Scott
November 23, 2024
Hands down, best dealership I have ever bought a brand new car from!! 💯 Martin is the best car sales man I have ever met and I've had brand new cars since I was 16 lol. The customer service, going above new car from!! 💯 Martin is the best car sales man I have ever met and I've had brand new cars since I was 16 lol. The customer service, going above and beyond can't be matched ever! I highly recommend anyone who wants a car go to him. The dealership in itself is very professional, friendly, clean, easy to get to and the owner George is Bajan like me. Love it! It really feels like a family and now I am part of it with my brand new 2024 manual Bronco Big Bend metallic grey truck! ❤️ I will only ever be buying from here going forward! 💯 I wanna shout out some of the staff who made my transition smooth when I picked up my whip. Thank you to Graham Townsend, Matt Trueman, Claudia Santos-Vieira and Ali Sharafeldin for helping me. It has not gone unnoticed. 🙏🏽🤗❤️🇧🇧🏀 Thank you very much!! More
Other Employees Tagged: George Hill, Martin Menzies, Ali Sharefeldin, Matt Trueman , Claudia Santos-Vieira
November 18, 2024
I just purchased and recieved my 6th vehicle form Erinwood. My truck. From the time I spoke to my sales rep, Martin Menzies, to the interaction between Graham, Matt, Chevon and Claudia, the experie Erinwood. My truck. From the time I spoke to my sales rep, Martin Menzies, to the interaction between Graham, Matt, Chevon and Claudia, the experience is always the same. 5 star. Ali was able to provide a fair trade value for my car as well. I am happy that I am in my truck and happy to still be part of the Erinwood Family. More
Other Employees Tagged: George Hill, Martin Menzies, Ali Sharefeldin, Matt Trueman, Chevon Jackson , Claudia Santos-Viera
November 17, 2024
Top of the line, Top-notch experience, thanks to Martin Menzies. Had a very great experience from my initial visit and all subsequent visits. Martin was very friendly, hospitable and knowledgeable. He offe Menzies. Had a very great experience from my initial visit and all subsequent visits. Martin was very friendly, hospitable and knowledgeable. He offered refreshments before attending to my needs, was patient, showed all options available and answered all questions. Not once did I feel rushed or pressured into making a decision immediately. Everyone at this dealership was great. Martin made this one of the best car shopping experience overall. 10/10 would recommend! More
Other Employees Tagged: Martin Menzies, Ali Sharefeldin, Matt Trueman, Chevon Jackson
November 13, 2024
Graham Townsend I just wanted to reach out and say thank you for all of your help with my recent car purchase. From the beginning, I really appreciated your patience, expertise, and dedication in helping me you for all of your help with my recent car purchase. From the beginning, I really appreciated your patience, expertise, and dedication in helping me find the perfect vehicle. Your knowledge and willingness to answer my questions made the entire process smooth and enjoyable. I’m thrilled with my new car, and it’s all thanks to you. I’ll be sure to recommend you to friends and family looking for a seamless car-buying experience! Thanks again for everything. Best, More