180 Reviews
Write a Review180 Reviews of Gilbert Rodriguez
September 25, 2024
We took our Nissan vehicle to Jenkins Nissan for AC repair. Gil Rodriguez acted as an excellent professional and communicative lane manager for our service advising needs. He was essential in getting t repair. Gil Rodriguez acted as an excellent professional and communicative lane manager for our service advising needs. He was essential in getting the repair completed. We highly recommend this dealership for his passionate service. More
September 20, 2024
Willing to add to the service fees but not fully inspect the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turn the car like I would like and are accustomed to when going in a place for service on my vehicle. A week and a half later, my car wouldn't start. Turns out my battery was shot. I had AAA come out and he informed me that it needed replaced. How can I pay hundreds of dollars and not at least be given notice that maybe they should check the battery. What else do they skimp on when doing their "inspection" Very disappointed More
Other Employees Tagged: Anthony Bearden, Dave Cogle, Eugene Lopez, Angela Fisher, Tammie Letchworth, Luis Carmona, Misty Ryder, Angie Nock, Maggie White
September 13, 2024
Seat belt didn't work. Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance the would get part for seat belt (under warranty). Came back in 5 days later, at 8:30 when seat belt part was recieved,. Also had concern because brake smelled like burning rubber. They fixed seatbelt and found an improperly installed screw that was scraping on brake. Since I had just paid over $850 for all new brakes I was disappointed and not sure how much damage was caused. But what was really unacceptable is I didn't get out until after 1. Two days total between 11 to 12 hours. That is outrageous to be. More
September 10, 2024
Gilbert Rodriguez was very professional ,he wrote up my car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management car service needs, and he got me out and a good time considering it was a Saturday morning very appreciate it of time management More
September 10, 2024
First of all He complained about his health then tried to up sale me things I don’t need before even asking what or why I was even there. Then since ai didn’t buy all the unnecessary things he made me wait f up sale me things I don’t need before even asking what or why I was even there. Then since ai didn’t buy all the unnecessary things he made me wait from my 2:30 appointment till almost 5pm My keys had been sitting on his desk as he walked around talking to the other employees. I had to get another employee get my keys and help me ! His customer service is not great More
August 30, 2024
Everyone is pleasant and professional. I’m Always impressed with the staff, the professionalism and the quality of the work . I’ve watched them deal with belligerent and unreasonable clie I’m Always impressed with the staff, the professionalism and the quality of the work . I’ve watched them deal with belligerent and unreasonable clients and never flinch. More
Other Employees Tagged: Anthony Bearden, Eugene Lopez, Angela Fisher, Tammie Letchworth, Luis Carmona, Misty Ryder, Angie Nock, Maggie White
August 28, 2024
Sami was nice, checked on me while my vehicle was in service and inquired about my vehicle! Very friendly! service and inquired about my vehicle! Very friendly! More
Other Employees Tagged: Eugene Lopez, Sami Sulaiman, Angie Nock
August 25, 2024
Nice knowledgeable polite in an out service I’ll be returning soon for the next oil change returning soon for the next oil change More
Other Employees Tagged: Anthony Bearden, Dave Cogle, Eugene Lopez, Angela Fisher, Tammie Letchworth, Luis Carmona, Misty Ryder, Angie Nock, Maggie White