Gerry Fuller
Gerry Fuller at Roseville Toyota

Gerry Fuller

Finance Manager

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

3.1
48 Reviews
3.1

48 Reviews

Write a Review

48 Reviews of Gerry Fuller

November 01, 2024

Dealership Rating
Employee Rating

Purchased a lifetime oil change during finance. I told him my daughter was taking the car to Utah for school. He said there were plenty of dealerships in Utah. Used the service once in California b More

by john
Recommend Dealer
No
Nov 05, 2024

Roseville Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Tony Bernasconi General Manager

March 07, 2024

Dealership Rating
Employee Rating

They told me online I had the car I picked out and everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me More

by yvonner239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 08, 2024

Roseville Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Tony Bernasconi General Manager

February 20, 2024

Dealership Rating
Employee Rating

I purchased a used car. Went in on a Friday and test drove a car. Went back on Saturday and re-test drove then decided to buy. They didn't like that I didn't want to pay fo More

by Meirve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kewal Singh , Nikko

Feb 20, 2024

Roseville Toyota responded

Meirve, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Tony Bernasconi General Manager

December 22, 2023

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Employee Rating

Very deceptive was lied to about a second key that came with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time t More

by DAHDOUHDIMITRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 27, 2023

Roseville Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Tony Bernasconi General Manager

Dec 27, 2023

DAHDOUHDIMITRI responded

Thanks for reaching out the damage was done and reputation is ruined. Mahamad Ali another manager has offered me a free oil change. That'was the response to resolve this issue. It's clear and obvious that Toyota Roseville does not honor what they say. Not much to do about the situation now. I know others have had worse experiences then my family and I had. It's a lesson learned. Car salesmen have always had a history of bad reputations it's sad that Roseville Toyota mirrors this shameful way of doing business.

October 23, 2023

Dealership Rating
Employee Rating

Best experience I’ve had with any dealership I’ve ever been to by far! Dung Le went above and beyond to help me find a car that would meet all my needs. He’s the only car salesman that has ever followed u More

by janetmelena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dung Le

Oct 23, 2023

Roseville Toyota responded

Thank you, Janet! Dung and Gerry appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Roseville Toyota. Best Regards, Tony Bernasconi General Manager

September 28, 2023

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Employee Rating

Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr More

by Newest BZ4x owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Roseville Toyota and helping to share the word about us. We’re here for you anytime! Best Regards, Tony Bernasconi General Manager

July 29, 2022

Dealership Rating
Employee Rating

we purchased 2 cars from Roseville Toyota this year. Our Sales Person Robert Firth is the best.Highly recommend him. More

by shihtzulvr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Firth

Jul 29, 2022

Roseville Toyota responded

It is a joy to earn your business and loyal patronage. Thank you for the 5-star rating and sincere compliment for our team member, Robert!

March 13, 2022

Dealership Rating
Employee Rating

jayden was very helpful and polite he is a smart kid with a bright future thanks again. More

by tava0491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Asefirad

Mar 13, 2022

Roseville Toyota responded

Thank you for the excellent review! We're pleased that Jayden was especially helpful and great to work with.

February 04, 2022

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Employee Rating

From day one our experience was amazing. Greeted by Kodi and given the best car buying experience. Kodi made sure we had all the information regarding the car we were interested in and was very accommodatin More

by Karen.m.beeler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Lunsford, Robin Bechthold , Cole Anderson, Ryan Bennett, CJ Rubio, Long Tran

Feb 07, 2022

Roseville Toyota responded

Thank you for taking the time to share, Karen! We are so glad to hear that you had such a successful purchase experience working with Kodi and the Roseville Toyota team. Drive safely in your new Toyota RAV4, and enjoy it! We hope to see you back again down the road!

June 15, 2021

Dealership Rating
Employee Rating

Kewal Singh Was extremely patient with me. Understood what I was looking for. And helped me find the perfect vehicle for me. The hard-sell ensued once we went inside, but I expected that. I love my new t More

by Esrichie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kewal Singh

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