48 Reviews of Gerry Fuller
November 01, 2024
Purchased a lifetime oil change during finance. I told him my daughter was taking the car to Utah for school. He said there were plenty of dealerships in Utah. Used the service once in California b I told him my daughter was taking the car to Utah for school. He said there were plenty of dealerships in Utah. Used the service once in California before she left to Utah. Turns out Lithia sold all the dealerships in Utah shortly after I purchased it. After getting the run around from Lithia care with multiple calls, they finally cancelled my contract and refunded me 70% of the contract amount. Turns outs I paid $212 for an oil change. Never will buy another car from Roseville Toyota or Lithia auto group. The customer service is awful and their warranty and other services offered during finance are sketchy. Sold me something worthless. More
March 07, 2024
They told me online I had the car I picked out and everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me everything I brought my down payment went to go sign the papers test drove the car everything and at the last second they said they couldn't give me the card they said I couldn't have the car because my credit or whatever but they ran the credit online before I even went down there so how can you tell me I'm going to have it when you promise me and I ubered my way there and I had to Uber back cuz I was stuck out there they're very mean and very rude because they shouldn't tell people that they have a car if they don't I already did the application everything online so I should have been approved right there all I needed was the paperwork to sign More
Other Employees Tagged: Howard Sweeney, Jeannine McElroy, Kewal Singh, Rejent Bhandari, Roman Lupu, Thue Lee, Tony Bernasconi, Patrick Brookins, John Wood
February 20, 2024
I purchased a used car. Went in on a Friday and test drove a car. Went back on Saturday and re-test drove then decided to buy. They didn't like that I didn't want to pay fo Went in on a Friday and test drove a car. Went back on Saturday and re-test drove then decided to buy. They didn't like that I didn't want to pay for all the add-ons they put on the car and then the car was sold while I was negotiating somehow after a couple of hours. I hate that I didn't walk away. Was talked into a different car that was not nearly as good. Very bait and switch feeling. More
Other Employees Tagged: Kewal Singh , Nikko
December 22, 2023
Very deceptive was lied to about a second key that came with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time t with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time the reply was sorry nothing we can do. Worst experience ever More
Other Employees Tagged: Howard Sweeney, John Brunet, Kewal Singh
October 23, 2023
Best experience I’ve had with any dealership I’ve ever been to by far! Dung Le went above and beyond to help me find a car that would meet all my needs. He’s the only car salesman that has ever followed u been to by far! Dung Le went above and beyond to help me find a car that would meet all my needs. He’s the only car salesman that has ever followed up when he said he would, provided other car options when I wasn’t finding what I was looking for, and treated me like a human. I’ve had experiences in the past with salesman who just wanted to make a sale but Dung is there to serve. He actually cares to provide a great experience and to treat others with respect. If you’re reading this Dung, thank you!! Big thanks to Gerry Fuller as well! He too went above and beyond to make our experience great. I appreciate all the time and effort he put into making sure we got what we needed. Dung and Gerry made us feel valued and heard. I will definitely refer friends and family to see them. Also, thanks for all the laughs! Both men are hilarious! More
Other Employees Tagged: Dung Le
September 28, 2023
Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their process, however it's definitely worth it. More
Other Employees Tagged: Howard Sweeney, Jeannine McElroy, John Brunet, Rejent Bhandari, Roman Lupu, Thue Lee, Kyle Schumacher, Tony Bernasconi, Lance Duarte
February 04, 2022
From day one our experience was amazing. Greeted by Kodi and given the best car buying experience. Kodi made sure we had all the information regarding the car we were interested in and was very accommodatin and given the best car buying experience. Kodi made sure we had all the information regarding the car we were interested in and was very accommodating. Kodi definitely went above and beyond for us and we are so grateful. Happy Toyota RAV4 owner. Thank you Kodi. More
Other Employees Tagged: Cory Lunsford, Robin Bechthold , Cole Anderson, Ryan Bennett, CJ Rubio, Long Tran
June 15, 2021
Kewal Singh Was extremely patient with me. Understood what I was looking for. And helped me find the perfect vehicle for me. The hard-sell ensued once we went inside, but I expected that. I love my new t what I was looking for. And helped me find the perfect vehicle for me. The hard-sell ensued once we went inside, but I expected that. I love my new truck! And yes I will do business with Roseville Toyota again. More
Other Employees Tagged: Kewal Singh