George Zepherin

Toyota of Scranton responded

Dear DNN225, Thank you for taking the time to share your feedback with us. We are pleased to hear that you felt well-treated and satisfied with the deal you received. We apologize for any pressure you felt during the final stages of your purchase regarding additional warranties. Your comfort and satisfaction are our top priorities, and we understand how important it is to feel confident in your decisions. We appreciate your business and hope to serve you again in the future. If there is anything more we can do to assist you or if you have any further concerns, please do not hesitate to reach out. Best regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear GILBRIDEM, Thank you so much for your kind words and for sharing your positive experience with us! We are delighted to hear that our team could make your day easier and less stressful. Customer satisfaction is our top priority, and it's rewarding to know that everyone was helpful during your visit. We look forward to serving you again in the future. Best regards, Toyota of Scranton

Toyota of Scranton responded

Dear DIG2MOM, Thank you for sharing your 5-star experience with us! We are delighted to hear that George, Hannah, John Kozak, Mr. LaRusso, and Technician Jose provided outstanding service and made your visit exceptional. It's wonderful to know that their efforts made your purchase of the new Tundra a memorable one. Your willingness to drive an hour for our service is incredibly appreciated. We look forward to continuing to provide you with excellent service in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear RICKYHOWEY, Thank you for sharing your positive experience with us! We are thrilled to hear that our team was able to work with you to get the best value for your trade-in and help you into the new 4Runner you wanted. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. Enjoy your new 4Runner, and we look forward to assisting you again in the future! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you, PCASEY1966, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team and that we could make the process of buying your Tundra easy and enjoyable. Your kind words about our outstanding, friendly, and professional staff mean a lot to us. Enjoy your new Tundra, and we look forward to serving you again in the future! Best regards, Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

Dear ADDOHERTY, Thank you for your kind review! We're delighted to hear that you had a great experience and found our team to be very helpful. Your appreciation means a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

JBACP4, Thank you for your loyal patronage over the years! We're delighted to hear that you've consistently had a satisfying experience with us. It's wonderful to know that Brian Burgess and George made your visit enjoyable. Your kind words about their service and sense of humor are much appreciated. We look forward to welcoming you back for many more years to come! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear ITALIANCHEETAH, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff made your visit enjoyable and hassle-free. Providing exceptional service is our top priority, and we're delighted to know that you found our team to be friendly and helpful. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything in the future, please don't hesitate to reach out. We're always here to assist you. Thanks again for choosing Toyota of Scranton. We look forward to serving you again soon! Warm regards, Mary Jo Preno Guest Experience Toyota of Scranton

Toyota of Scranton responded

Dear Ronnie, Thank you so much for sharing your experience with us! We're thrilled to hear that we could turn around your car buying experience after a disappointing encounter elsewhere. It's wonderful to know that our team went above and beyond to ensure your satisfaction, even staying after hours to finalize everything and get you into the Tacoma you've been eyeing for so long. Providing exceptional service, especially when it comes to patience and attention to detail, is what we strive for, and we're delighted that you felt respected and valued throughout the process. We're thrilled that you love your new truck and we're equally excited about the opportunity to work with you again in the future. If you ever need anything, whether it's service, advice, or just to say hello, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton, and here's to many miles of happy driving ahead! Warm regards, Mary Jo Preno Guest Experience