Gavin Baker
Gavin Baker at Covert Cadillac
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Gavin Baker

Sales Professional

Covert Cadillac

11750 Research Blvd
Austin, TX 78759

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not yet
rated
111 Reviews

Dealership Experience

4 yrs, 1 mo

not yet
rated

111 Reviews

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111 Reviews of Gavin Baker

January 03, 2024

Dealership Rating
Employee Rating

Thank you Shane and Brian for making my buying process smooth and simple! All I had to do was come sign the paperwork! I highly recommend them! They were very professional and listen to my needs and wants More

by Jehryca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 05, 2023

Dealership Rating
Employee Rating

They tried to squeeze every penny out of you for a highly overpriced car. Started at $5,000 over book value!!!! Very poor car salespeople in the company. Don't know how the negotiate for a reasonable deal More

by smarter than you
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Sep 06, 2023

Covert Cadillac responded

Thank you for reaching out! Our apologies for your experience and would like to discuss this with you. Please contact Sherry, Customer Relations Manager at 512-583-3416. Best Regards!

January 15, 2022

Dealership Rating
Employee Rating

A very comprehensive and helpful. Helped me end up in the best car for me and went above and beyond. More

by Maggie Bryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Munoz

Jan 20, 2022

Covert Cadillac responded

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2022

Dealership Rating
Employee Rating

First off, walking into Cadillac the energy and environment felt clean, safe and welcoming. Everyone was eager to come and greet me and to help but I already had an appointment with Gavin. Gavin he More

by Schwertnerm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Munoz, Greg Vasquez

Jan 10, 2022

Covert Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 05, 2022

Dealership Rating
Employee Rating

Gavin, is very friendly and helpful. He helped us with difficult situations when we didn’t understand. More

by Ilhom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2022

Covert Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!

January 04, 2022

Dealership Rating
Employee Rating

Really enjoyed working with Gavin, very professional and he went above beyond in helping us get a great deal when buying our vehicle! Would definitely recommend and would return! More

by Samuribe30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2022

Covert Cadillac responded

Hi, we are so pleased you enjoyed your visit to Covert Cadillac! Until the next time we meet, take care!

January 02, 2022

Dealership Rating
Employee Rating

The dealer was great. He kept pushing for what we wanted and didn’t take no for a answer. We are thrilled to be leaving with our new vehicle. More

by Tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Covert Cadillac responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Cadillac!

December 28, 2021

Dealership Rating
Employee Rating

Great salesman. I came in with expectations for my trade-in value and fin as l financing amount. Gavin made them come in just as I had wanted. H Ed should be considered a great asset to Covert Cadil More

by TF55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hillary Hesser , James Munoz, Greg Vasquez

Jan 04, 2022

Covert Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Covert Cadillac

December 22, 2021

Dealership Rating
Employee Rating

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Gavin was very thorough and knowledgeable. He was able to find me a vehicle that suited my need. I was afr More

by ojane49
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Duran , Chris Jackson

Jan 04, 2022

Covert Cadillac responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 14, 2021

Dealership Rating
Employee Rating

Gavin was consistent, knowledgeable, and attentive to exactly what I needed. It took us weeks to find the winner but we did it, together. Ty Gavin. More

by Sierra D
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Fuqua

Dec 14, 2021

Covert Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

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