Fred Rogers
Fred Rogers at Shottenkirk Ford Jasper
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Fred Rogers

Parts Counter

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Fred Rogers

June 17, 2024

Dealership Rating
Employee Rating

Quick and everyone is always so polite and helpful. Explains everything done and what to expect More

by WURTZDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Jun 17, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

June 15, 2024

Dealership Rating
Employee Rating

The Music in the waiting room was so loud I could not hear my adviser when he was explaining things. And having to listen to it for the 2 hours I had to wait was torture. More

by sonjathiels
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Jun 17, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

June 12, 2024

Dealership Rating
Employee Rating

very good and polite and kept me update and let me no with I need More

by CHARLESBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Jun 13, 2024

Shottenkirk Ford Jasper responded

CHARLES, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

June 10, 2024

Dealership Rating
Employee Rating

Very friendly and kept us informed as to status of truck service. Will come again. More

by SAIL.MYWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Jun 12, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 06, 2024

Dealership Rating
Employee Rating

Jerry was very helpful and nice. Very good customer service. Will definitely bring my vehicle here for service every time. More

by KNTALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

Jun 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 29, 2024

Dealership Rating
Employee Rating

It took 5 full days to get my truck back for spark plugs, oil & filter, and front wheel bearings that were in stock I had an appointment and dropped it off the night before. Fortunately, the employees are More

by GTLESLIE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

May 29, 2024

Dealership Rating
Employee Rating

Great service, easy to deal with, easy on the wallet, excellent communication and will definitely be back for my next service More

by MSC3240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Tammy Ross

May 30, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2024

Dealership Rating
Employee Rating

Kara is the best, most helpful and beautifulist advisor employed there. Will be proposing soon. The service crew replaced my front window in about 30 min. That’s pretty fast. Will be letting this dealer do More

by PNC938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan, Kristi Stewart , Henry Lewis

May 23, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 18, 2024

Dealership Rating
Employee Rating

Excellent explanations and communication. The work was done very well. I will be for service in the future. More

by A.KIRSTEN418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Adams

May 20, 2024

Shottenkirk Ford Jasper responded

KIRSTEN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

May 05, 2024

Dealership Rating
Employee Rating

I had to take my car there to check the tires as the tire pressure was low after it was just serviced a few months back. The next day, my husband found 2 nails in the back tire and they only plugged one and More

by MWMK8586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Shottenkirk Ford Jasper responded

Hi thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

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