Frank Torres
Frank Torres at Vision Chrysler Dodge Jeep Ram
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Frank Torres

Service Manager

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.1
62 Reviews

Industry Experience

20 yrs, 8 mos

4.1

62 Reviews

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62 Reviews of Frank Torres

September 26, 2024

Dealership Rating
Employee Rating

I have been very pleased since I leased my jeep in 2002. The salesman was very professional and caring, and made sure everything ran smoothly More

by cmw41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

September 25, 2024

Dealership Rating
Employee Rating

I really enjoy going there for my maintenance. From the staff to the technicians everyone seems to care about the needs of the customer. More

by samassinacere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

September 21, 2024

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Employee Rating

Things have changed in the past 18 months , and it’s all for the worse. Especially service . More

by benjaminrenford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 21, 2024

Dealership Rating
Employee Rating

Everyone was friendly and explained what they were doing with my car and finished in a timely manner More

by laratari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

September 21, 2024

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Employee Rating

False advertising regarding price of service. Rude staff who wa so copy slu aware of the issue and was upset when I addressed it More

by Crackmango
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Jim D.

September 20, 2024

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Employee Rating

Thank you for the assistance, you were very helpful and easy to work with throughout the process. More

by kyledimartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

September 20, 2024

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Employee Rating

The service has been excellent. It is timely and very professional. They always contact me and keep me informed while they are in the process of doing the job. Kind and courteous to More

by cercproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

September 20, 2024

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Employee Rating

The service department will not answer the phone, nor will they return phone calls. I have to go to the dealership.In order to make an appointment. They do not report back as they told me. They would for More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim D. , John

September 19, 2024

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Employee Rating

300 dollars was extremely expensive to change a headlight. They also quoted me 300 and then after the fact they added 5 dollars to the bill for cleaning that wasn’t mentioned when they told me the More

by Ckbenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny

September 17, 2024

Dealership Rating
Employee Rating

Great service and staff was extremely professional. Would recommend using vision for any service related needs! More

by Dave D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

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