I recently had the pleasure of purchasing a Kia Carnival
Hybrid, and my experience at the dealership was exceptional. From start to finish, the Fergus was professional, knowledgeable, and attentive to our n
Hybrid, and my experience at the dealership was exceptional. From start to finish, the Fergus was professional, knowledgeable, and attentive to our needs.
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by Dancalve
Apr 07, 2025 -
Straightline Kia responded
Thank you so much for your kind words and for choosing us for your new Kia Carnival Hybrid! We're thrilled to hear that Fergus provided you with such a positive and attentive experience. It's always our goal to make the car-buying process smooth and enjoyable, and we're glad we could deliver that for you. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything more we can do for you!
Treated like royalty from start to finish.
Highly recommended over other car dealerships. Thank you.
Highly recommended over other car dealerships. Thank you.
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by Thefantasystoryteller
Mar 24, 2025 -
Straightline Kia responded
We're thrilled to hear you felt treated like royalty from start to finish. Your recommendation means the world to us, and we're grateful for your trust in choosing us over other dealerships. We look forward to serving you again in the future!
Fergus was amazing, helpful and I appreciated everything
he has done.
Darren in finance was amazing as well.
We are a Kia family now!!!
he has done.
Darren in finance was amazing as well.
We are a Kia family now!!!
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by Mandi300182
Mar 06, 2025 -
Straightline Kia responded
Thank you so much, Mandi! We’re thrilled to hear that Fergus and Darren made your experience such a great one. Welcome to the Kia family! We truly appreciate your support and look forward to being here for you whenever you need us. Enjoy your new ride, and don’t hesitate to reach out if there’s anything we can do for you in the future!
This is the third vehicle we have purchased.
We really were comfortable working with Fergus and Chris Randall in the service department can’t be beat. Last service was with Amy and she was great
We really were comfortable working with Fergus and Chris Randall in the service department can’t be beat. Last service was with Amy and she was great too.
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by edoke
Feb 18, 2025 -
Straightline Kia responded
Thank you for your continued trust in us! We're thrilled to hear that Fergus, Chris, and Amy made your experience a great one. We truly appreciate your loyalty and look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out!
Fergus did not pressure me to buy.
He was kind and thorough. The process was smooth from when I walked in to when I drove off the lot. I Love new Kia Rio! Would highly recommend Straig
He was kind and thorough. The process was smooth from when I walked in to when I drove off the lot. I Love new Kia Rio! Would highly recommend Straightline Kia.
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by christalborden1984
Feb 03, 2025 -
Straightline Kia responded
Thank you for your kind words! We're so glad to hear that Fergus made your car-buying experience smooth and enjoyable. Congratulations on your new Kia Rio—we're thrilled that you love it! If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride, and thanks for recommending Straightline Kia!
⭐⭐⭐⭐⭐ Fantastic Experience at Straightline Kia!
Just picked up my brand new 2025 Kia Seltos from Straightline Kia and I couldn't be happier! From the moment I walked in, the atmosphere was welcom
Just picked up my brand new 2025 Kia Seltos from Straightline Kia and I couldn't be happier! From the moment I walked in, the atmosphere was welcoming and the staff were friendly and helpful. I especially want to give a huge shout-out to my salesperson, Fergus. He was absolutely amazing!
Fergus was incredibly knowledgeable about the Seltos and patiently answered all of my (many!) questions. He wasn't pushy at all and really took the time to understand what I was looking for in a vehicle. He explained all the features clearly, took me for a thorough test drive, and made the entire purchasing process smooth and stress-free. He even helped me with setting up the Bluetooth and walked me through the car's various settings.
I'm absolutely in love with my new Seltos! It's stylish, spacious, and drives like a dream. The technology is fantastic and I can't wait to take it on a road trip.
If you're in the market for a new or used Kia, I highly recommend visiting Straightline Kia and asking for Fergus. He's a true professional and made my car buying experience truly exceptional. Thanks again, Fergus and Straightline Kia!
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by juhi
Feb 03, 2025 -
Straightline Kia responded
We're thrilled to hear that you had such a great experience at Straightline Kia and that Fergus was able to make your car-buying journey smooth and enjoyable. We pride ourselves on creating a welcoming atmosphere and ensuring our customers feel confident and excited about their new vehicles.
The 2025 Kia Seltos is an amazing choice—stylish, spacious, and packed with great features! We're so glad you're loving it already, and we hope it serves you well on all your adventures (especially those road trips!).
Fergus and the entire team truly appreciate your kind words and recommendation. If you ever have any questions or need anything in the future, don't hesitate to reach out. Enjoy your new Seltos, and happy driving!
– The Straightline Kia Team
Fergus the sales person was great.
He knew the car very well and was able to go through and explain the options on the car including all the electronics and set up. He has also been he
He knew the car very well and was able to go through and explain the options on the car including all the electronics and set up. He has also been helpful after the sale. Customer service could have been better with regards to final paperwork and extended warranty information.
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by Norm
Jan 30, 2025 -
Straightline Kia responded
Thank you for your feedback! We're delighted to hear that Fergus provided you with excellent service and helped you understand all the features of your new car. We also appreciate your honest input regarding the final paperwork and extended warranty details. Your experience is important to us, and we will use your feedback to improve our process. If there's anything we can do to assist you further, please don’t hesitate to reach out. Enjoy your new vehicle!
Fergus was very polite and helpful.
He took the time to identify what we were looking for and made good suggestions.
He also had very good product knowledge.
He took the time to identify what we were looking for and made good suggestions.
He also had very good product knowledge.
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by D&N
Jan 15, 2025 -
Straightline Kia responded
Thank you for your kind words and for sharing your experience! We’re delighted to hear that Fergus provided you with polite and helpful service, taking the time to understand your needs and offering valuable suggestions. His product knowledge is something we truly appreciate, and we’re glad it made a difference in your visit.
Jan 15, 2025 -
Straightline Kia responded
Thank you for sharing your experience! We're thrilled to hear that Fergus provided you with such helpful and knowledgeable service. He takes great pride in understanding our customers' needs and offering tailored suggestions. We'll be sure to pass along your kind words to him. If you have any further questions or need assistance, we're always here to help. Enjoy your new vehicle, and we look forward to seeing you again.
Straightline KIA