![Elizabeth Strickland at Lithia Hyundai of Anchorage](https://cdn-user.dealerrater.com/images/dealer/10407/employees/96667e193a46.jpg)
Elizabeth Strickland
Warranty & Insurance Admin
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
Dealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
26 Reviews
Write a Review26 Reviews of Elizabeth Strickland
June 20, 2024
I needed a recall taken care of that had some complications. Plus, I live 120 miles away from the dealership. When I first met Dana, she was a huge help. She gave me her card and stayed in contac complications. Plus, I live 120 miles away from the dealership. When I first met Dana, she was a huge help. She gave me her card and stayed in contact by email. Dana went above and beyond to accommodate me. The day we scheduled the service, it was completed on time, and both Dana and Dante were helpful at the service desk. Also, when Liz heard us say we needed the recall clearance done ASAP, she stopped what she was doing to immediately take care of it. The service was excellent! More
Other Employees Tagged: Dana, Dante
June 16, 2024
This will be laughable. Original intent was servicing my Hyundai accent oil change. The service center rescheduled my oil change, and 2weeks later, I called w/in 24hrs, h Original intent was servicing my Hyundai accent oil change. The service center rescheduled my oil change, and 2weeks later, I called w/in 24hrs, having left to visit sister out of state. Super great to get the text’d automatic reschedule👍🏼. Tho, that is a first and may have had to do with the pending ‘millennial theft recall’ with the ignition. Anyway, nice to get a reschedule, thank you 🙏🏼. With recall I was encouraged that I would get Uber’d\Lyft’d as a courtesy. 🙂 Yes, it was decent going out, and if your not already laughing 😆, yeah, no Uber’d\lyft’d back. 😐 Yeah, it’s a busy time(May in AK) and managing good service and happy crews both sides; workers/staff and clients is where the Goldilocks zone is located!! Tho, having called for a return ride, the gentleman taking my call; took it so far as to say he ordered one and it’d be arriving. Perhaps at this time in day and relationship, it gets slippery to reason the actual status of the responsibility of dealership to client; and communicate ‘there would not be a return ride’ !! Tho, I believe it can be done, or restructured to get that end met altogether. After 20 mins, I call back and was met with, another gentleman who alluded to the return ride being arranged and then calling again, my phone 📞 number being categorized as ‘spam’ !!!! Ok! Got this, tho are we all that sour at this time of day to not just swing the energy\ attitude\connection to some effort of ‘actual’ clarity- something, ‘we aren’t set up for that at the moment; and maybe in the future and we hope you can come pick up this evening and check out your new updated anti theft ignition. Is that gaslighting ??¿ or forward communication ??¿ More
Other Employees Tagged: Kevins Mercedes
June 03, 2024
This center needs to hire a service manager, not share one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fu one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fuel line leak was spot on, fount a grommet/washer/o-ring issue, poof, problem solved; Dana is a nice front desk service agent. More
Other Employees Tagged: Mark Brookins, Brendon Gardnew
May 17, 2024
Could not get anyone on the phone. Had to drive down to dealership to find out status of my car. Get more help at the desk! Ordered wrong parts which prolonged car's stay. However to t Had to drive down to dealership to find out status of my car. Get more help at the desk! Ordered wrong parts which prolonged car's stay. However to tell whole story, did reduce my total bill for my troubles More
May 17, 2024
I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid when I can do it for half the money and a quarter of the time, and at least have a beer in hand. The people we very nice and professional. More
Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Felipe Soriano-Sosa, Hayden Baker, Joshua Shook
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