Dynae Danakos

We recently purchased a 2022 Mercedes-Benz from Sudbury Benz showroom and were extremely pleased with the excellent service provided by Dynae-Danakos. She was very polite, helpful, and made the entire pr Benz showroom and were extremely pleased with the excellent service provided by Dynae-Danakos. She was very polite, helpful, and made the entire process smooth and stress-free. We are grateful for her support throughout the transition. More

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Dynae was easy to work with, listened to what I was looking for in a vehicle, answered my questions thoroughly, and was a pleasure during my whole car buying experience . I never felt pressured and was looking for in a vehicle, answered my questions thoroughly, and was a pleasure during my whole car buying experience . I never felt pressured and was beyond pleased with how smooth the whole process was. I always dread car shopping but Dynae actually made it enjoyable. It took less time to get my old car traded in and to purchase my new one than it took me to get a new cell phone e at the AT&T store. I can’t recommend Dynae highly enough! More

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I recently purchased a 2021 RDX, and I have to say, Dynae Danakos was absolutely incredible throughout the entire process. She was patient, kind, and brought a great sense of humor that truly made ever Dynae Danakos was absolutely incredible throughout the entire process. She was patient, kind, and brought a great sense of humor that truly made everything so much easier. Honestly, I was close to walking away from the deal due to a negative experience with someone in the finance department— if I’m not mistaken his name is KOLLS he said he’s from Nigeria who came across as arrogant and disrespectful. It was a frustrating moment, but Dynae’s professionalism, warmth, and genuine care completely turned things around. She’s the reason I stayed and completed the purchase. Dynae is truly amazing and made all the difference. She’s a gem, and the dealership is lucky to have her. More

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I liked how comprehensively they went through all the features of the car. It would have been useful to have a sense of how much time each step in the purchasing and sales process would take. features of the car. It would have been useful to have a sense of how much time each step in the purchasing and sales process would take. More

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I purchased my car here about a week ago, trading in my 2016 E-Class for a 2020 E450. Dynae was incredibly helpful; she's super patient, kind, and has a wonderful sense of humor. She assisted me in making 2016 E-Class for a 2020 E450. Dynae was incredibly helpful; she's super patient, kind, and has a wonderful sense of humor. She assisted me in making the right decision without any pressure to buy, which I really appreciated. I highly recommend her to anyone looking for a new car. I left with a smile on my face and absolutely no regrets. Thank you, Dynae! More

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Jonny made my experience at Mercedes in Sudbury MA is truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs o truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs of your car. I truly learned SO much from him and he made understanding the tech easy. Jonny was personable, down to earth, positive, SUPER knowledgeable, efficient and all around great vibe. What more could you ask for! I couldn’t recommend him enough! More

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Excellent service that was thorough and met all my basic questions. I will look forward to working with Johnny further! questions. I will look forward to working with Johnny further! More

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Incredible teacher! Did an amazing job teaching me how to use all features of my car and a pleasure to spend time with. many thanks for Dominque, Dynae for making it al Did an amazing job teaching me how to use all features of my car and a pleasure to spend time with. many thanks for Dominque, Dynae for making it all possible seamless transaction very helpful informative! Great team and support! More

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We had an excellent experience with Mercedes-Benz of Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She w Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She was great at communicating and managing expectations regarding process and delivery. Jonny was incredibly friendly and had a fantastic breadth knowledge of Mercedes (and all cars alike). Once the vehicle was ready for pickup, he ensured that all users were appropriately setup on all apps and systems (Mercedes Me Connect, EZ Pass, etc.). He then walked us through the functionality of both the phone and car-related technologies and features, answering each question with exacting detail. I ended up working with Jonny for nearly 3 hours on pick up day and felt very confident knowing the features of my vehicle upon driving off the lot. The experience and service he provides to clients should not be understated nor overlooked. I would highly recommend this pair and Mercedes-Benz of Sudbury. More

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I had a superior car buying and delivery experience at this dealership. I came in with a very specific idea of what I wanted and my sales team of Dynae Danakos and Brad Rafter worked very hard to find it this dealership. I came in with a very specific idea of what I wanted and my sales team of Dynae Danakos and Brad Rafter worked very hard to find it for me. They made me feel like they were very invested in my satisfaction. It felt more like a partnership than a sales experience - something I have not found before in my car buying experiences at Audi or Lexus. When my car arrived, Jonny Pham spent two hours with me to ensure I fully understood all the capabilities of my new, beautiful car. The dealership was closing but he remained focused on making sure he shared all the important features he wanted me to know. That level of dedication is hard to find - but it was my consistent experience at Mercedes Sudbury. I give this dealership my highest recommendation! More

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