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Dora Herrmann

Overview Reviews (6) Inventory (644)

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Dora Herrmann

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Dora Herrmann

Finance Director

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

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6 Reviews

Overview Reviews (6) Inventory (644)

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6 Reviews

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6 Reviews of Dora Herrmann

October 07, 2022

Dealership Rating

Employee Rating

Such a easy and smooth transaction. Tim John was an amazing Salesman from the beginning to the end. Tim John was an amazing Salesman from the beginning to the end. More

by STEPHANIEK03

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kiros Tesfasyone , Christ Agnos, Barry Bauman, Tim John, Donna Prado, Jimmy Zamorano

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Oct 07, 2022 -

Courtesy Chevrolet responded

Thank you for writing about your visit with us, Stephanie! I am happy to hear that Tim was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Thank you for choosing Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 17, 2022

Dealership Rating

Employee Rating

Thank you Courtesy Chevrolet for helping me get my first truck. I have been wanting a truck for several years now. Juan is a wonderful salesman and took the time to show me every truck so that I was comfort truck. I have been wanting a truck for several years now. Juan is a wonderful salesman and took the time to show me every truck so that I was comfortable with my decision. Thank You Juan for your patience and courtesy. Juan also bought me and my family lunch. That meant so much to me and my family. More

by Prescilla Melendrez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Santos Nogales , Juan Larios

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Aug 17, 2022 -

Courtesy Chevrolet responded

Thank you for leaving this remarkable feedback, Prescilla. We appreciate your comments and are happy to hear that Juan was able to meet your needs. At Courtesy Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 22, 2022

Dealership Rating

Employee Rating

Made us feel like family, very progressive with getting our truck, Victor Garcia was extremely kind and humble, very realistic, no run around and no gimmicks. Will always go back to Victor for all of our v our truck, Victor Garcia was extremely kind and humble, very realistic, no run around and no gimmicks. Will always go back to Victor for all of our vehicle needs! No matter what! More

by adrianna.hicks50

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Garcia, Mika Ghanooni

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May 24, 2022 -

Courtesy Chevrolet responded

Thank you for taking the time to write about your experience with us, Adrianna! At Courtesy Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Victor was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

November 04, 2021

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Employee Rating

Truly grateful to be helped by Yesenia she’s a great person and made the process so smooth , 10/10 recommended person and made the process so smooth , 10/10 recommended More

by Julian Enciso

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yesenia Briones

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Nov 04, 2021 -

Julian Enciso responded

Thank you again for all your hard work & help I couldn’t be more grateful !

September 25, 2021

Dealership Rating

Employee Rating

Antonio Garcia is helping me with the warranty and he has excellent customer services skills. Thank you Antonio, you are my hero. excellent customer services skills. Thank you Antonio, you are my hero. More

by jaquelin99

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Antonio Garcia, Chris (Financial Manager)

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Sep 27, 2021 -

Courtesy Chevrolet responded

Jaquelin, we appreciate you sharing your experience with us at Courtesy Chevrolet. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Oct 21, 2021 -

Courtesy Chevrolet responded

Thank you for taking the time to write this review, Jacquelin. Our highest priority is satisfying our Courtesy Chevrolet guests and we are delighted to know that Antonio made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

Sep 28, 2021 -

jaquelin99 responded

I would like to explain how Josh Beckler spoke with a woman and 4 guys listened him............ Also, he forgot his salary came from a customer.

Oct 11, 2021 -

jaquelin99 responded

Hi Jessica, I did not received your response and today I was at the dealer but you have the day off. Please let me know whey you are able to make an appointment. Thank you, Jaquelin

July 16, 2021

Dealership Rating

Employee Rating

Purchased a 2019 Ford F-350 from Lamar McLaughlin,best service I’ve had from a dealership in years! Lamar drove the truck from Phx to Williams and delivered to my house! service I’ve had from a dealership in years! Lamar drove the truck from Phx to Williams and delivered to my house! More

by sondrarobinson13

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carissa Fuller, Lamar Mclaughlin

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Jul 16, 2021 -

Courtesy Chevrolet responded

Sondra, we loved reading this review! Happy customers are our aim, and it appears Lamar really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Thank you for choosing Courtesy Chevrolet, your valley Chevy dealer since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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