Donna Osborne
Finance Secretary
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
35 Reviews
Write a Review35 Reviews of Donna Osborne
November 06, 2024
All they want is your money and to sell you a vehicle. I tried to get in contact with any of the following people the owner and founder. The general manager the sales manager I talked to six different emp I tried to get in contact with any of the following people the owner and founder. The general manager the sales manager I talked to six different employees all saying someone we get back to me. This is during a hurricane on the west coast, where and when I needed their help and assistance! I never heard from anybody. ABSOLUTELY NO CALL BACK! Extremely disappointed, they were gung ho managers were available when I was purchasing the vehicle after they got my money they don't care whatsoever. They sell it and no support and no service after the fact absolutely would not buy anything here the fact that five different employees gave me their word that somebody would call me back and nobody did. I also left numerous voicemails and all of the above mentioned voice mails. So Craig Zinn, Tony Stampone, Vladimir Keslin, André.Armani and John Wirshing you should all be ashamed and embarrassed. You and your sales team finance team look at people make promises present yourselves as caring and you'll be there when the owner needs you later. You just want the money you've proved that.! Absolutely would never buy a car from there would not recommend it and I've bought 30+ vehicles in my lifetime. It is the worst experience and worst support I've ever received from any dealership anywhere. They are the poster management team of a car sales men joke. The dealership is a joke! Promise everything and they deliver absolutely nothing, 16 phone calls and not 1 call back. Truly you feel robbed angerufen and taken advantage of after purchasing a vehicle from the dealership. More
Other Employees Tagged: Andre Armani, Edgar Chaparro
August 17, 2024
The service experience was very good. I gave this rating because I will never buy another car from this dealer after they screwed me royally on a lease purchase. I’m not sure I will ever I gave this rating because I will never buy another car from this dealer after they screwed me royally on a lease purchase. I’m not sure I will ever buy another Lexus as when I wrote to customer they didn’t do anything. The only reason I went for service is because I have 3 free oil changes I had to purchase for a ridiculous amount of money. More
Other Employees Tagged: Duane Massa, Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Edson Herrera, Zulimar Parra , Warren Haynes
July 05, 2024
100% recomendado me encanta la atención y el servicio siempre que he ido salgo complacida siempre que he ido salgo complacida More
Other Employees Tagged: Otany Lantigua, Steve Pastukhov, Zulimar Parra , Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS
November 18, 2023
E x c e le n t n I c e K eep g oing More
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Zulimar Parra , Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS
September 03, 2023
‘Excelente servicio rapidez amabilidad seguridad calidad esfuerzo privacidad confortable idioma sencillez tranquilidad rapidez humildad amabilidad esfuerzo privacidad confortable idioma sencillez tranquilidad rapidez humildad amabilidad More
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Zulimar Parra , Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS
August 23, 2023
Estoy muy contenta con la compra. .tos me atendieron de lo mejor muchas gracias.ok .tos me atendieron de lo mejor muchas gracias.ok More
Other Employees Tagged: Michele Alter, Bob Hunter, Raul Najera, Adam Hoglievina, Rohan Alexander, Luis Amato
August 14, 2023
I'm still waiting for the ordered part The service was good Cleaning after unclean service good Cleaning after unclean service More
Other Employees Tagged: Bob Hunter, Tom Abrahams
July 11, 2023
Worst experience I’ve ever had at a dealership. They only care about sales and will do anything to trick and fool customer into purchasing. Did not disclose all required info They only care about sales and will do anything to trick and fool customer into purchasing. Did not disclose all required info More
Other Employees Tagged: Duane Massa, Frank Marsala, Mike Banko, Fred Carey, Steve Pastukhov, Julio Arango, Zulimar Parra , Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS