Dominic Wong

This is one of the worst dealerships I've ever encountered. Inept leadership by Lori (the owners wife) and Belinda (the owners sister-in-law) creates a severely toxic environment. Neither of th encountered. Inept leadership by Lori (the owners wife) and Belinda (the owners sister-in-law) creates a severely toxic environment. Neither of these individuals have any experience in automotive, and Lori has less-than-zero ability to deal with employees OR customers. She is a nightmare and treats the employees like absolute garbage. Lori used to come into the dealership roughly once a week and would kick an employee out of THEIR office because she wasn't humble enough to sit in a cubicle. The employee literally had to move all their stuff out for the day. What kind of person does that??? Mae, one of the service advisors, SPECIALIZES in upselling things like stabilizer links (which she legitimately thinks are part of the steering system), coolant and brake flushes, transmission service, to customers over 65 years old who have less than 25,000 km on their vehicles. Management is aware of this and not only condones, but encourages it. More

Report | Print

Awesome service over at Toronto Hyundai. Juan is a pleasure to deal with. Great staff and facility. Juan is a pleasure to deal with. Great staff and facility. More

Report | Print

I wanted to give a shoutout to the service department - they are fantastic! I have always felt very taken care of. Communication is excellent and the service is prompt. I also wanted to send a huge Thank y they are fantastic! I have always felt very taken care of. Communication is excellent and the service is prompt. I also wanted to send a huge Thank you to service advisor, Nicole J. I had to follow up on something and was very short on time. She was extremely kind and professional and was able to have someone take a look at my car within the specified time frame. Thank you!!! More

Report | Print

This is actually a review for Dominic W. in service He was very helpful. Good advice & the car 2022 Tucson PHEV always runs much more smoothly after a service! in service He was very helpful. Good advice & the car 2022 Tucson PHEV always runs much more smoothly after a service! More

Report | Print