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Diego Cruz
Diego Cruz at Norm Reeves Honda Superstore Cerritos

Diego Cruz

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
142 Reviews
4.8

142 Reviews

Write a Review

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

142 Reviews of Diego Cruz

June 13, 2024

Dealership Rating
Employee Rating

Need to stop charging customers for a simple reset of faulty sensor software then proceed to upcharge me for repairs that are not needed! More

by khanh_dinh_vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luis Gomez, Jose Rodriguez

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Jun 18, 2024

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Please contact us directly so we can address your concerns and discuss your service visit. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 22, 2024

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Employee Rating

I like the fast service and quality of the work provide by Honda No pressure when you have to choose the items to service in your car. The technical adviser is excellent More

by arm7626
Recommend Dealer
Yes
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May 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our technical adviser. Your satisfaction is our top priority, and we look forward to serving you again in the future.

May 17, 2024

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Employee Rating

Diego and Abe did a great job making sure my mom got the car she was wanted for the right price More

by chernandez_04217
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abe

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May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Diego and Abe could help your mom find the perfect car at the right price.

May 16, 2024

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This dealership is very courteous and have a wonderful collection of cars the service department is fast n efficient. More

by mariajustiniano8181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jojo Bayas

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May 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our courteous team and efficient service department. We appreciate your support!

May 14, 2024

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Eazy and friendly helping other out that need it service fast appointment and responding team More

by bubbalocc562
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Recommend Dealer
Yes
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May 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're thrilled to have been able to meet your expectations. We can't wait to welcome you back for your next visit!

May 14, 2024

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I really good experience service was very fast and the personal seemed very reliable and quick More

by borgebrandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Castro

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May 16, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us. Our team works hard to provide reliable and efficient service to all our customers. We appreciate your support!

May 12, 2024

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Employee Rating

Excelente, muy bueno, buena atención, todos mis carros los he comprado aquí en Honda Norms Cerritos More

by ronaldperez23470
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Recommend Dealer
Yes
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May 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We're happy to know that our team keeps going above and beyond to provide excellent customer service.

May 09, 2024

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The dealership staff was exceptionally helpful and knowledgeable, making my car buying process smooth and enjoyable. Their wide selection of vehicles and dedication to customer service truly sets them More

by david.flores16
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Recommend Dealer
Yes
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May 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future.

May 01, 2024

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Employee Rating

Great service was very helpful made sure he answered all my questions and was very patient and professional More

by Carlos
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Recommend Dealer
Yes
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May 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We always strive to provide excellent service and support to our customers. We appreciate your feedback and look forward to serving you again in the future!

May 01, 2024

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Employee Rating

I have purchased several cars from this dealership. I keep going back because they treat me like family. I have several family and friends that have purchased cars from this dealership as well. I will More

by reneehill55
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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May 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your loyalty and kind words! We're thrilled to have you as part of our automotive family and look forward to serving you and your loved ones for years to come.

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