Dennis Pellegrino
Dennis Pellegrino at Ira Lexus Danvers
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Dennis Pellegrino

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
36 Reviews
5.0

36 Reviews

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36 Reviews of Dennis Pellegrino

November 08, 2024

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Employee Rating

I’ve owned my Lexus IS350C for 13yrs now. I always have it serviced at the IRA dealership. Dennis Pellegrino is outstanding, even when the news isn’t all that pleasant to hear! He certainly m More

by cynthiawood79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2024

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Dealership Rating
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I love Ira! ! Everyone in that shop treat the customers like they’re family. It’s actually a pleasure to go in for service. Dennis is amazing and makes it all so More

by Judi Leavitt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2024

Ira Lexus Danvers responded

Hi Judi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

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Employee Rating

I am happy with this dealership. I recomend to people te visit them .Nice e plite people.👍 More

by mozafier .17@ gmail.com
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Ira Lexus Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. Thank you, and have a fantastic day!

October 06, 2024

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Dennis is amazing ! !! Always helps me I appreciate him and his team for going the extra mile. More

by Bettyboop102252
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 12, 2024

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

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Employee Rating

Easy to schedule appointment for service. Ongoing communication with my service rep, Dennis, about maintenance was timely, detailed and honest from drop off to pick up. Arranging for a renta More

by Lil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2024

Dealership Rating
Employee Rating

I have always had great service from the dealership, however our personal service from Dennis Pellegrino has been extremely great. He is an outstanding person to work with. My vehicle is running great a More

by Joe.lagrasse
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Sep 16, 2024

Joe.lagrasse responded

Thank you and see you next spring

September 09, 2024

Dealership Rating
Employee Rating

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great More

by Khampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2024

Ira Lexus Danvers responded

Khampa, Please reach out to our service management team for more detailed information regarding your concerns. Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you, Willy Moy General Manager

September 07, 2024

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Employee Rating

Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when More

by Missy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Rooney, George Rooney

Sep 09, 2024

Ira Lexus Danvers responded

Hi Missy, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! Thanks again for the recommendation, and have an amazing day!

August 31, 2024

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Employee Rating

Dennis Pelligrino has always provided me with excellent service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lex More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Ira Lexus Danvers responded

Hi Mia, we are very happy Dennis Pelligrino could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Dealership Rating
Employee Rating

The service department at Ira Lexus is always wonderful. I cannot thank Dennis enough for his attention to detail and ability to get things done quickly! More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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