Dee Menon | Page 32

in short, 45 days suffering with unprofessional staff. I received my new brand Ford car with lack of accessories that I paid for. Dee, Shane and AK promised me to receive the accessories and to fix a smal I received my new brand Ford car with lack of accessories that I paid for. Dee, Shane and AK promised me to receive the accessories and to fix a small error found in the car from the first week. However they gave me five useless appointments and my new car was kept for two weeks at the agency, then I received my car un-fixed and scratched on the roof. The staff are working as a gang, unprofessional people, provide fake information and promises. My advice don't get involve with them in anyway. More

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Unprofessional stuff, very poor service, stupid excuses, many appointments to fix small thing with zero results. many appointments to fix small thing with zero results. More

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Exceptionally helpful and welcoming. Very simple and easy process. Very satisfied. Would be happy to return for future purchases. Very simple and easy process. Very satisfied. Would be happy to return for future purchases. More

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Dee and Greg were great to deal with. They were very helpful and upfront. Dee takes time after you pick up your car to show you some of the special features. They were very helpful and upfront. Dee takes time after you pick up your car to show you some of the special features. More

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Purchasing our Bronco from Dee at Courtesy was a fantastic experience. He was very accommodating, and helped us to make a great decision! Greg in finance was also great to deal with. We didn fantastic experience. He was very accommodating, and helped us to make a great decision! Greg in finance was also great to deal with. We didn’t feel pressured in any way to purchase options we weren’t comfortable with. We would highly recommend Courtesy Ford Lincoln! More

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Steer clear of this place. . New Lincoln and trouble from day 1. Multiple electrical issues, Lincoln way App didn't work,kept getting notices "deep sleep mode:, remote features . New Lincoln and trouble from day 1. Multiple electrical issues, Lincoln way App didn't work,kept getting notices "deep sleep mode:, remote features not available.. Welcome lighting didn't work, hatch wouldn't open, seat wouldn't come back to position, auto hold not working, crash avoidance not working or would come on 2 minutes after someone pulled out in front of you, Car in many times for 2 weeks at a time and come back nothing fixed. Took many videos of things not working, have many texts and e-mails about all these issues. The service department said they didn't know what is wrong and dealership wanted to buy car back. They couldn't fix it?? Lincoln Canada was no help, they said to keep taking car back to dealership to be fixed?? Dealership said they couldn't fix it. Nobody from the service department all the way to the top tell the truth.. Texts,e-mails etc.. Check your paper work, they charged me for a used car warranty?? It is a new Lincoln, 2 charges on there I had to get refunded for. I don't know what a person would do if they had financed a car there. You would be stuck. I traded it and lost a ton of money but the car wasn't safe. Back to the imports and never a domestic hunk of junk Lincoln again. That was another thing, they didn't want me to pay cash?? To finance it.. I had to get in touch with Meghan to pay cash?? What a place. If you have to buy a Lincoln at least find a dealership that has the ability to fix these things. Courtesy Lincoln hasn't a clue, again - texts,emails etc.. Good luck and good riddance. More

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Dee was a pleasure to work with and I look forward to working with him again in the future. working with him again in the future. More

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Amazing experience at the dealership. Super happy with the service I received from Dee. He helped me find a beautiful 2022 Corsair. He is by far the easiest, friendly & most knowledgeable Super happy with the service I received from Dee. He helped me find a beautiful 2022 Corsair. He is by far the easiest, friendly & most knowledgeable person to work with. His passion in the car industry shows in his work. He doesn’t mess around when it comes to selling high quality, solid cars at a good price. Highly recommend working with Dee to buy your next vehicle! More

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people enjoy and respect all the other employees they work with including the business owner and family. it shows with how well myself and my spouse have been treated before,during and after our auto buy work with including the business owner and family. it shows with how well myself and my spouse have been treated before,during and after our auto buying experience. More

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Going to Courtesy Ford was a pleasant experience and I would most definitely buy there again. would most definitely buy there again. More

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