Dean Smith

Staff at gp hyundai is so friendly specially Sonu. He will assist you to get the car that you wany with the help of their finance manager andBranch manager. Even though it was pass their office hour t He will assist you to get the car that you wany with the help of their finance manager andBranch manager. Even though it was pass their office hour they still accommodate until we get our car. We had a great experience with them More

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very nice to work with it, very heflpful, kind and thoughtful, they explained everything with your sales employee. good job, keep it up... thoughtful, they explained everything with your sales employee. good job, keep it up... More

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Service work done involved using a part that was incorrectly packaged, which ended up causing two break downs on the highway between Penticton and Grande Prairie. Although the initial support was gr incorrectly packaged, which ended up causing two break downs on the highway between Penticton and Grande Prairie. Although the initial support was great, as time went on, there was less communication from the Service Manager. Only updates were through my inquiries. It took approx. 2 weeks to get a reimbursement check mailed to me for all expenses incurred as a result of the incorrect part. Part of the repairs involved damage to a new rim from a set of 4 that were installed the month before. I was led to believe the intention was to pay for the rim replacement as well since none of this was our fault. I purchased the new rim and sent the receipt for repayment. After a week I checked on the status, and Service Manager said he was away the previous week, but would look into it. Two weeks later I emailed again and was told their system was down due to a "hacker" or virus of some kind, but he would follow up once the system was back up. I sent a final email a week later saying that I was unhappy with how long it was taking to be reimbursed, and the Service Manager than left a message to call him again. I did not call, all I want is my costs for their mistake reimbursed, and I still have received nothing for my damaged rim and no reason why.. Having them do my warranty work cost us two highway breakdowns, a night in a hotel, day of work missed because we were late getting home, a 2 1/2 hour trip in the front of a tow truck with my husband and the driver, and approx. $219.00 for my rim that I had replaced. They started out great, and we understand things happen, but it's how you deal with it moving forward. They dropped the ball, and seem to be OK with that, I am for sure going to think twice before I bring my car back for any more work, I have lost confidence and respect for the dealership, I only wish they weren't the only option in .GP, UPDATE: I received payment for my rim replacement today, so they have honored all promised reimbursements which I appreciate. More

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Absolutely the worst service I have ever received. Was not warranty and they couldn’t even tell me why it was not warranty. Then the dealership would not even help with the cost at all to make me happ Was not warranty and they couldn’t even tell me why it was not warranty. Then the dealership would not even help with the cost at all to make me happy. Worst dealership ever and will never buy another Hyundai More

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They were a pleasure to deal with. We had been shopping around and were undecided. We dealt with Kyle and showed us all the great features of this vehicle. Then he took us for a test d We had been shopping around and were undecided. We dealt with Kyle and showed us all the great features of this vehicle. Then he took us for a test drive to show us how they all worked. Then I guess the only thing left after that was to choose a colour lol. All the staff that we had dealt with were great and we look forward to dealing with it the service department. We hear great things. Thanks again. More

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This is my second Tuscon purchase from this dealership. The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely har The staff are terrific, honest, hard-working and really try to give the customer the best deal. My salesperson, Alana Newman worked extremely hard to get me into a new SUV on my very tight, fixed income budget. She continues to help me as I've had to go back several times to get coaching on settings in my car. She always smiles, never complains, and even tells me to come back if I need more help. The service department is equally reliable, The staff are friendly, honest, and care about their customers. Kudos and 5 stars, GP Hyundai! ✔️🌞 More

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Hyundai Dash representatives doing great job! Dean -high professional specialist resolving all my car’s problem shortly John - high professional technician so I 100% satisfied with my car maint Dean -high professional specialist resolving all my car’s problem shortly John - high professional technician so I 100% satisfied with my car maintenance Lorry - high professional specialist resolving my questions immediately or in a few minutes Thanks Hyundai DSh Team for so much great job!!! More

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They are very friendly, give quick service. try their best to be as helpful as they can try their best to be as helpful as they can More

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Amazing friendly staff, always goes above and beyond to meet your needs. 10 out of 10 meet your needs. 10 out of 10 More

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My experiences with Gp Hyundai have been nothing but amaZing! From Kyle Farquhar, to Will Mears, Dean Smith to Lori Peterson ! Always treated like family! Always a friendly bunch of people!, amaZing! From Kyle Farquhar, to Will Mears, Dean Smith to Lori Peterson ! Always treated like family! Always a friendly bunch of people!, More

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