Dean Dumetz
Dean Dumetz at Rick Case Acura
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Dean Dumetz

Service Manager

Rick Case Acura

875 N State Rd 7
Fort Lauderdale (Plantation), FL 33317

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4.3
82 Reviews
4.3

82 Reviews

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82 Reviews of Dean Dumetz

March 29, 2024

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Employee Rating

Rick case Acura is by far the best dealership I’ve been to. The people and service is always impeccable. More

by Wilsonsthatguy7
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Wilsonsthatguy7 responded

Rack case Acura is the best dealership

August 01, 2023

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Great service. My 4 Acura with Rick Case. Definitely will be back as I have been. More

by Trini4597
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Finance Experience
Recommend Dealer
Yes

July 31, 2023

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Great customer service , and fast I was in and out and they keep me updated at all times More

by Ash
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Recommend Dealer
Yes

July 21, 2023

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The employees are good and listen to you, but service center lacks for loaner cars. More

by dwbishop77
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hassan Husein , Mackenson

June 30, 2023

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Employee Rating

My car was in the shop for 3 days. $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked More

by Breakwaterbabe
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Recommend Dealer
No

Other Employees Tagged: Felipe

June 22, 2023

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Employee Rating

Service Dept needs help. It took 2 days to get my car back for new breaks. A job that should have taken 3.5 hours took close to 48 hours of car being in shop. More

by Alfonso
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Francisco Garcia

June 20, 2023

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Employee Rating

Everything was fast, easy, and efficient! Thank you Stephen for making the process so smooth More

by stan
Sales Price Transparency
Recommend Dealer
Yes

June 02, 2023

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Great dealership, service was good, an extended job had to be done and I was given a loaner car. More

by Julio
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe

May 18, 2023

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Employee Rating

Excellent sales and service. I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service tec More

by kevinbeckenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2023

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Employee Rating

Great customer Service- the Servicing Department has the best staff. Dean, Mack, Sherry Anne, Cisco , AL.... they are all amazing! More

by Heart
Recommend Dealer
Yes
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