82 Reviews
Write a Review82 Reviews of Dean Dumetz
March 29, 2024
Rick case Acura is by far the best dealership I’ve been to. The people and service is always impeccable. to. The people and service is always impeccable. More
Other Employees Tagged: Terry Jarvis, Leroy Brown, Lorry Tisdale, Ron Rumble, Mitesh Singara, Francisco Garcia , Mack Remy
August 01, 2023
Great service. My 4 Acura with Rick Case. Definitely will be back as I have been. My 4 Acura with Rick Case. Definitely will be back as I have been. More
Other Employees Tagged: Compton McKayle, Matthew King, Hassan Husein
July 31, 2023
Great customer service , and fast I was in and out and they keep me updated at all times they keep me updated at all times More
Other Employees Tagged: Leroy Brown, Francisco Garcia, Robert Gonzalez
July 21, 2023
The employees are good and listen to you, but service center lacks for loaner cars. center lacks for loaner cars. More
Other Employees Tagged: Hassan Husein , Mackenson
June 30, 2023
My car was in the shop for 3 days. $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked up. My car was over the miles for warranty but a defective part should have been covered!! Very unhappy with Rick Case Acura. More
Other Employees Tagged: Felipe
June 22, 2023
Service Dept needs help. It took 2 days to get my car back for new breaks. A job that should have taken 3.5 hours took close to 48 hours of car being in shop. It took 2 days to get my car back for new breaks. A job that should have taken 3.5 hours took close to 48 hours of car being in shop. More
Other Employees Tagged: Francisco Garcia
June 20, 2023
Everything was fast, easy, and efficient! Thank you Stephen for making the process so smooth Thank you Stephen for making the process so smooth More
Other Employees Tagged: Mitesh Singara, Mo Saleh, Matthew King, Vanessa Torres, LeRoy Larson, Hassan Husein , Stephen Epstein
May 18, 2023
Excellent sales and service. I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service tec I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service techs, have never let me down. Keep up the great work! More
Other Employees Tagged: Leroy Brown, Lorry Tisdale, Ron Rumble, Bryan Grant, Francisco Garcia, Derek Wells, Agustin Grandinetti , Terry Jarvis, sales & Mack Remy, service
April 15, 2023
Great customer Service- the Servicing Department has the best staff. Dean, Mack, Sherry Anne, Cisco , AL.... they are all amazing! best staff. Dean, Mack, Sherry Anne, Cisco , AL.... they are all amazing! More
Other Employees Tagged: Ruben Contreras, Mo Saleh, Francisco Garcia, David Nunez , Mack