Dean Dumetz
Dean Dumetz at Rick Case Acura
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Dean Dumetz

Service Manager

Rick Case Acura

875 N State Rd 7
Fort Lauderdale (Plantation), FL 33317

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4.3
82 Reviews
4.3

82 Reviews

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82 Reviews of Dean Dumetz

March 29, 2024

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Employee Rating

Rick case Acura is by far the best dealership I’ve been to. The people and service is always impeccable. More

by Wilsonsthatguy7
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Wilsonsthatguy7 responded

Rack case Acura is the best dealership

August 01, 2023

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Great service. My 4 Acura with Rick Case. Definitely will be back as I have been. More

by Trini4597
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Recommend Dealer
Yes

July 31, 2023

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Great customer service , and fast I was in and out and they keep me updated at all times More

by Ash
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Recommend Dealer
Yes

July 21, 2023

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The employees are good and listen to you, but service center lacks for loaner cars. More

by dwbishop77
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Hassan Husein , Mackenson

June 30, 2023

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Employee Rating

My car was in the shop for 3 days. $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked More

by Breakwaterbabe
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Recommend Dealer
No

Other Employees Tagged: Felipe

June 22, 2023

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Employee Rating

Service Dept needs help. It took 2 days to get my car back for new breaks. A job that should have taken 3.5 hours took close to 48 hours of car being in shop. More

by Alfonso
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Recommend Dealer
No

Other Employees Tagged: Francisco Garcia

June 20, 2023

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Employee Rating

Everything was fast, easy, and efficient! Thank you Stephen for making the process so smooth More

by stan
Sales Price Transparency
Recommend Dealer
Yes

June 02, 2023

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Great dealership, service was good, an extended job had to be done and I was given a loaner car. More

by Julio
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Felipe

May 18, 2023

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Employee Rating

Excellent sales and service. I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service tec More

by kevinbeckenstein
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2023

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Great customer Service- the Servicing Department has the best staff. Dean, Mack, Sherry Anne, Cisco , AL.... they are all amazing! More

by Heart
Recommend Dealer
Yes
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