Daniel Alicea

Had a recall had to get with Ford engineers to fix and took longer than we thought took longer than we thought More

by shjohnson843 Verified Customer Verified Customer

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Took time to answer all my questions. Kept me informed of progress and options available. Kept me informed of progress and options available. More

by MARLATT.JR Verified Customer Verified Customer

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They were great. I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that stuff. In a good company, take care of your people 1st. Your employee’s. That what we do a Tampa General. It works More

by COLONEL0404 Verified Customer Verified Customer

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Too many lies and misrepresentations from the first exposure to our salesman through finance. And it took five hours. Never again. exposure to our salesman through finance. And it took five hours. Never again. More

by lylerpeters Verified Customer Verified Customer

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Help was great and everything was explained we will continue to use your services in in the future continue to use your services in in the future More

by roomanr48 Verified Customer Verified Customer

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Always as promised, on time and fairly priced. Will definitely return again for service when needed Will definitely return again for service when needed More

by Jtommyball Verified Customer Verified Customer

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I have been a customer of Elder Ford for a very long time, all of my cars are from there. They always offer me a great deal and wonderful service! Thank you for always considering my budget and my conce time, all of my cars are from there. They always offer me a great deal and wonderful service! Thank you for always considering my budget and my concerns! Keep the good work! Ali is a great VIP manager that has been my sales person from the beginning! He is a great asset for the company. Also Mr. Shaw closed my purchase and was awesome! He really listened to our needs and cared about us! It is a blessing to count with a kind and caring employee to help your all time customers. If you want people who care go to Mr. Ali and Mr. Shaw if you want to have excellent and personal customer service! Thanks to both, again! More

by lopzac98 Verified Customer Verified Customer

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I came in for a simple problem and I got a quote for $2100 that didn’t even include my original problem being addressed. I felt like I was hood winked. $2100 that didn’t even include my original problem being addressed. I felt like I was hood winked. More

by PSB Verified Customer Verified Customer

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Technicians are very thorough, repairs done and usually auto gets a full checkover. Everyone is very professional and want to help if they can. auto gets a full checkover. Everyone is very professional and want to help if they can. More

by JMCZECK Verified Customer Verified Customer

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Job was handled great and gentleman at the desk was polite and explained everything Terry from parts was amazing and a great experience polite and explained everything Terry from parts was amazing and a great experience More

by SLCHUZ Verified Customer Verified Customer

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