Dan Ford

I recently had a service appointment for an exhaust system repair. I made my appointment on-line and I was promptly greeted by my service advisor, Dan Ford, at my appointment time. After dropping off m system repair. I made my appointment on-line and I was promptly greeted by my service advisor, Dan Ford, at my appointment time. After dropping off my Forester, Dan walked me to the loaner desk and I was on my way in a matter of minutes. Dan called me twice during the day to update me on the status of my vehicle. Returning the loaner and picking up my car was also convenient. I keep coming back to Tucson Subaru because of exceptional service provided by Dan Ford. More

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This was a more pleasant experience than what I anticipated. Sales pressure was not high. And post sales support and concern was another nice surprise. anticipated. Sales pressure was not high. And post sales support and concern was another nice surprise. More

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We love Tucson Subaru! Great staff! Great facilities! Makes dealing with our car a pleasure. Great staff! Great facilities! Makes dealing with our car a pleasure. More

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Disappointed in my recently purchased Honda, I tried Tucson Subaru for 1) their customer service and 2) a car that would not just make me happy but delight me. Tucson Subaru excelled in both customer s Tucson Subaru for 1) their customer service and 2) a car that would not just make me happy but delight me. Tucson Subaru excelled in both customer service and car. I ended up buying a Crosstrek and it has all the extra features I wanted and I'm discovering more as I drive it. Smooth ride, nice acceleration, comfortable, safe, quiet, and with great entertainment features I did not find in the Honda HRV Sport. And my salesman listened to my blatherings and solved every issue, concern and want. Well, he's not painting my house but I can't fault him for that. I also met the team supporting me and my new car and it was nice to know I had more resources than just one person for help and for information. Something very much missing in my previous purchase. And, as I look out at my new car, I am well pleased. More

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This is my family’s 5th Subaru, always purchased from this dealer. We have never experienced anything but exceptional professionalism and knowledgeable service from every facet of this organization. My l this dealer. We have never experienced anything but exceptional professionalism and knowledgeable service from every facet of this organization. My latest interaction was with Darla - it was not only a welcome tutorial about all my car features, it was fun! She is a wonderful resource. More

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Thorough, trustworthy, knowledgeable salespeople and service people. Subarus are strong, long lasting vehicles. We have two from this dealer. service people. Subarus are strong, long lasting vehicles. We have two from this dealer. More

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Very happy with Dan Ford and crew . Work that was needed was explained and performed quickly Work that was needed was explained and performed quickly More

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Excellent! Jack McVey did a great job - very professional, knowledgeable and easy to work with! This was not my first Subaru with this dealership nor was it the Jack McVey did a great job - very professional, knowledgeable and easy to work with! This was not my first Subaru with this dealership nor was it the first time I worked with Jack. In June 2010, I worked with Jack and bought a 2011 Outback. All the servicing on that vehicle was with this dealership. After over 191,000 miles I decide it was time for new vehicle. I called Jack and set an appointment almost exactly 14 years after I bought the Outback. I appreciate all the new features of the new 2025 Forester I bought and the comfort that comes with knowing my wife and I will be working with a reliable service department in the coming years. More

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I am a loyal Subaru customer since 1995 when I got my first just before graduating from professional school. Every time I have gone to buy a new car (its only been 3 in 29 years, lol), Subaru always com first just before graduating from professional school. Every time I have gone to buy a new car (its only been 3 in 29 years, lol), Subaru always comes out on top, whether its new or used, and for every reason. This time, salesperson Kevin McDougal substituted for Jack and he was every bit as easy and informative and supportive as Jack was on my last purchase. He was outstanding. I have also used the service department for all my cars. They do a standup job as well, no matter who I am working with. I am so grateful to know I will always be taken care of like a VIP at Tucson Subaru. I do love Tucson Subaru and would give 10 stars if that was possible! More

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Knowledgeable, friendly, and prompt. Got me in the car I wanted quickly and answered all my questions. Negotiations and paperwork were a breeze. Got me in the car I wanted quickly and answered all my questions. Negotiations and paperwork were a breeze. More

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