Crystal Thompson

Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will work hard to fit a vehicle within your budget. I would highly recommend this dealership to anyone looking for a vehicle. More

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Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Always was honest and upfront and helped me find deals where he could! He was great, definitely will be purchasing any future vehicles from his as well. Drove 6 hours to buy the car I’ve been dreaming of since I was 16 and it was the smoothest best experience I’ve had! More

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We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making us feel like family and going above and beyond to put us in the vehicle we wanted. More

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I have purchased many vehicles from this dealership and will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is th will continue due to their exceptional customer service and their second to none service department. If anyone is shopping for a vehicle, this is the place to go! More

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Austin was very friendly, helpful, answered all my questions, and really patient as I was undecided between a sedan or SUV. questions, and really patient as I was undecided between a sedan or SUV. More

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Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get serviced anywhere else!!! More

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I just bought my third Tundra this week. Amazing service and Outstanding people is why I keep coming back. Thank you Monte, Crystal and Austin for making this happen, I love my truck! Amazing service and Outstanding people is why I keep coming back. Thank you Monte, Crystal and Austin for making this happen, I love my truck! More

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Very good attention from the entire Toyota Cleveland group, especially by Tayler who kindly showed me the vehicle alternatives they have. group, especially by Tayler who kindly showed me the vehicle alternatives they have. More

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The process was very easy! The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy and was very knowledgeable and answered all of my questions. Crytsal handled the financing part and she was so kind and easy to work with. I would definitely send family and friends there and I would definitely purchase another vehicle from them. More

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They were absolutely wonderful and got me the perfect car! They were able to get me the best deal! car! They were able to get me the best deal! More

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