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![Courtney Pooler at Audi Meadowlands](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Dealership Experience
6 yrs
Industry Experience
6 yrs
264 Reviews
Write a Review264 Reviews of Courtney Pooler
June 15, 2024
I bought my car from this dealership and the service department is absolutely abysmal. I will never return. Vincent was inattentive. department is absolutely abysmal. I will never return. Vincent was inattentive. More
Other Employees Tagged: Vincent Munoz, Dimitriy Gervas , Reputation Management
June 08, 2024
I waited for nearly 4 hours till everything fixed. But now I feel better I feel safe But now I feel better I feel safe More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
June 06, 2024
"Audi service department exceeded expectations with exceptional service, professionalism, and efficiency. Highly recommended." thank you exceptional service, professionalism, and efficiency. Highly recommended." thank you More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
May 31, 2024
Both Stan and Dimirthy ( Service representative) are thorough professionals. They are very informative and polite individuals. thorough professionals. They are very informative and polite individuals. More
Other Employees Tagged: Justin Pooler, Stan Boksz, George Vega, Dimitriy Gervas , Reputation Management
May 25, 2024
Ridiculous wait for car service. Over 24 hours at service shop then over hour wait for car wash. We asked a service person to get the car out of the car wash cause it was way too lon Over 24 hours at service shop then over hour wait for car wash. We asked a service person to get the car out of the car wash cause it was way too long never again More
May 18, 2024
Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried to schedule a follow up visit which was extremely challenging and kept getting sent to voicemail on several attempts to connect to the service department. Very disappointing experience overall. More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas , Reputation Management
April 30, 2024
Very good experience . Very well organized and the service was done very well. Thank you Very well organized and the service was done very well. Thank you More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Justin Pooler, Vincent Munoz, Dimitriy Gervas , Reputation Management
April 24, 2024
Excellent service Please visit this dealership. They have excellent service for 50k miles and other services They have excellent service for 50k miles and other services More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
April 16, 2024
It was a great experience, since the appointment, everyone working to make the best experience showing me all the features that was necessary everyone working to make the best experience showing me all the features that was necessary More
Other Employees Tagged: Bill Vanderberg, Alex Mercedes, Vincent Munoz, Dimitriy Gervas
March 14, 2024
Super The attention was extremely good. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. More
Other Employees Tagged: Courtney Pooler