Cordero Wools

Customer service at Corwin is lacking at BEST. Cordero was my salesman. I found a bag of parts in the glovebox when I went to pickup my new vehicle. Cordero told me the parts were "extra". I got Cordero was my salesman. I found a bag of parts in the glovebox when I went to pickup my new vehicle. Cordero told me the parts were "extra". I got a flat tire about a week after my purchase. I was told I would have to pay $35 to patch the tire (even though I bought the vehicle there AND I purchased the tire and road hazard warranty). I took the vehicle back there anyway because I was still concerned about those "extra" parts. They repaired the tire and confirmed the parts were NOT EXTRA- the parts are necessary to prevent rust damage to the undercarriage of my vehicle. I understand salesmen might not know about cars, but instead of confidently telling me they were "extra" he should have checked with someone. It's actually good that I had to go back because my brand new vehicle would have rusted more quickly without the parts installed. The finance manager (Robert) that completed my transaction the day of vehicle delivery told me I owed an additional $300 on top of the already agreed (and paid) price. He told me it was for window tinting the front windows. I never requested window tint. After going back & forth he said they would waive it. It turned out THERE WAS NO WINDOW TINT ON THE FRONT WINDOWS. So I guess he was just trying to get me to pay more. I spoke with a manager (Jon Wellman) and he looked at the transaction- said it was a mistake. I advise people to NOT add anything to a deal with them- they cannot keep the add ons straight (tint/floormats/undercoating/ect). SIX MONTHS AFTER my flat- I received a check in the mail with no explanation. I waited a week for a call back aftet leaving a voicemail to find out what the check was for- turns out they have canceled my tire/road hazard warranty I purchased. I never requested a cancelation or signed anything saying I wanted to cancel. IF I had canceled, I wouldn't want to wait SIX MONTHS to get my money back. Toyotas are still quality vehicles, but the customer service at this dealership is HORRIBLE. I cannot in good conscience recommend them to anyone. This isn't even all of it. They need a team to come in and do customer service training. More

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Cordero was great and patient with me. It took a bit to get down to what I really wanted. I would definitely consider Corwin in the future! Thank yoy It took a bit to get down to what I really wanted. I would definitely consider Corwin in the future! Thank yoy More

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I love the comradeship among the people that work there. They made me feel welcome! They made me feel welcome! More

by TWEETYBYTHELAKE Verified Customer Verified Customer

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We really enjoyed our experience with Cordero. I felt like he truly cared in finding the right fit for us! He listened to our needs, was very informative, and made it a fun process. We would highl I felt like he truly cared in finding the right fit for us! He listened to our needs, was very informative, and made it a fun process. We would highly recommend Toyota because of our experience with Cordero! More

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Corwin Toyota has a welcoming atmosphere. The first time I went to the dealership, the greeter seemed knowledgeable and went above and beyond to help me. Later, a younger greeter seemed confu The first time I went to the dealership, the greeter seemed knowledgeable and went above and beyond to help me. Later, a younger greeter seemed confused about who I was asking to speak to, and she was not overtly helpful, though she did manage to get me the correct person after 3 times of asking. More

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Cordero was amazing. I was 3 hours away, when my truck came in, i had to work nights, so they drove it right to me. No hassle, super easy. He was very professional! Also I was 3 hours away, when my truck came in, i had to work nights, so they drove it right to me. No hassle, super easy. He was very professional! Also Corwin was amazingly easy to work with. I got my truck a week before my 50th and absolutely love it! Thank you! More

by CARLSON_STACIE Verified Customer Verified Customer

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Cordero was awesome to work with- knowing that we was out of towners made the process fast and simple and had us out the door to get back home. of towners made the process fast and simple and had us out the door to get back home. More

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Great service the salesman stayed late to finish the paperwork and finalize everything great huys paperwork and finalize everything great huys More

by PL8FULL Verified Customer Verified Customer

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Great experience at Corwin Toyota. Friendly staff, very personable. I had to leave and return a rental car as they offered to pick me up. Great car at a great price! Friendly staff, very personable. I had to leave and return a rental car as they offered to pick me up. Great car at a great price! More

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Cordero helped me get exactly what I wanted without any hassle. He really made the process easy hassle. He really made the process easy More

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