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Chuck Albers

Overview Reviews (124)

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Chuck Albers

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Chuck Albers

Service Advisor

Leduc Chrysler

6102 46a St.
Leduc, AB T9E 74C

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4.7

124 Reviews

Overview Reviews (124)

4.7

124 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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124 Reviews of Chuck Albers

December 12, 2024

Dealership Rating

Employee Rating

Stephan, Natalia, Christina, Kim and Chuck have been very helpful and respectful. They have made my purchase and service requests very enjoyable and knowledgeable. I will move forward by letting others know helpful and respectful. They have made my purchase and service requests very enjoyable and knowledgeable. I will move forward by letting others know about my experience and promote this dealership. More

by itmightwork2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Natalia Sotnikova, Christina Randell, stephan bekker, Kim Martini

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Dec 12, 2024 -

Leduc Chrysler responded

Thank you for your positive review Norine! We appreciate your business, and look forward to working with you for years to come. As a token of our appreciation we will be sending you a gift certificate toward our service department. -CRM

Dec 12, 2024 -

itmightwork2 responded

Thank you for a respectful and knowledgeable experience. Moving forward I will definitely recommend your dealership to others, Norine.

December 08, 2024

Dealership Rating

Employee Rating

We are very happy with our new Grand Cherokee. The staff there are great to work with. Very Friendly. The staff there are great to work with. Very Friendly. More

by brettbaynes

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Richard Rivard, stephan bekker, Ryan Dix

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Dec 09, 2024 -

Leduc Chrysler responded

Thank you for your review! -CRM

December 03, 2024

Dealership Rating

Employee Rating

Needed a new battery on a cold winter day. Got almost immediate and great service Got almost immediate and great service More

by FROG

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2024 -

Leduc Chrysler responded

We our satisfied to hear our team was able to facilitate in a timely manor. Thanks for sharing -CRM

November 26, 2024

Dealership Rating

Employee Rating

Amazing crew at Leduc. Went over and above expectations!! Be back for all my car needs Went over and above expectations!! Be back for all my car needs More

by Jeepjeep780

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Vandenberghe , Dawn Manuck, Kim Martini

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Nov 28, 2024 -

Leduc Chrysler responded

Thank you for sharing your experience with us! -CRM

October 22, 2024

Dealership Rating

Employee Rating

Great place to deal with still has that small town feel towards the public Thanks again towards the public Thanks again More

by bky2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard Rivard, Dean McGill, Natalia Sotnikova, Lonnie Arkokivi, Rolly Olsen, Christina Randell, Courtney Vandenberghe , Dawn Manuck, Kim Martini

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Oct 29, 2024 -

Leduc Chrysler responded

Thank you for sharing bky2 -CRM

October 17, 2024

Dealership Rating

Employee Rating

Very poor workmanship from both mechanics and detailers both times I took my truck in. They said they had done the work, but I do not believe it was done correctly. Detailing looks worse than when I droppe both times I took my truck in. They said they had done the work, but I do not believe it was done correctly. Detailing looks worse than when I dropped it off. More

by mvanduzee

Service Price Transparency

Workmanship

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Recommend Dealer

Other Employees Tagged: Natalia Sotnikova, Dawn Manuck, Lewis Livingstone

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Oct 29, 2024 -

Leduc Chrysler responded

mvanduzee, We apologize for your most recent experience, we would like the opportunity to rectify the situation. please let us know where we can help! Customer Relations 780-986-4621

Nov 06, 2024 -

Leduc Chrysler responded

We apologies for any miscommunication mvanduzee- Our sales manager will reach out to you directly to have this issue resolved!

Nov 06, 2024 -

mvanduzee responded

I’m assuming you are not prepared to do too much to rectify the problem

Nov 19, 2024 -

mvanduzee responded

Two weeks later still have not heard nothing so I’m Assuming this is something you guys are not interested in resolving

May 24, 2024

Dealership Rating

Employee Rating

I bought my van there 10 years ago and have been going there for service for 10 years. The service team from Chuck, Kim, Dawn to all techs are doing wonderful job every single time!!!!. will definitely re there for service for 10 years. The service team from Chuck, Kim, Dawn to all techs are doing wonderful job every single time!!!!. will definitely recommend to anyone!!! More

by Wang

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dawn Manuck, Kim Martini

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May 24, 2024 -

Leduc Chrysler responded

Thank you so much for your wonderful review! -CRM

April 29, 2024

Dealership Rating

Employee Rating

Service team is amazing. Went the extra mile to bring me in early and address the problems with my vehicle. Probably the best and easiest dealership service centre I have dea Went the extra mile to bring me in early and address the problems with my vehicle. Probably the best and easiest dealership service centre I have dealt with. More

by Millarma

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dawn Manuck, stephan bekker, Kim Martini

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May 06, 2024 -

Leduc Chrysler responded

We are happy to hear our team was able to take care of you! -CRM

April 22, 2024

Dealership Rating

Employee Rating

Their Service was exceptional. They Listen to the customer and perform the required work as requested. They Listen to the customer and perform the required work as requested. More

by otis9448

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2024 -

Leduc Chrysler responded

Thank you for sharing with us! -CRM

April 22, 2024

Dealership Rating

Employee Rating

Not often that you can say that a car buying experience was a dream, but Brad, Robert, and everyone at Leduc Chrysler was absolutely lovely and went above and beyond at every point in the car buying proces was a dream, but Brad, Robert, and everyone at Leduc Chrysler was absolutely lovely and went above and beyond at every point in the car buying process. Would recommend them to absolutely anyone, and as long as they continue doing things the way they do, Leduc Chrysler will DEFINITELY be my first stop any time in the future that I need vehicle help. It is out of my way to travel all the way to Leduc for vehicle maintenance, but the lengths they go to to make their clients feel cared for is something I would travel even further for, if I needed to. Great job to the entire team, you have created a raving fan and a customer for life! More

by Erin Robichaud

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Robert Sacchieri , Brad McDonald

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Apr 23, 2024 -

Leduc Chrysler responded

Thank you for your review Erin, We appreciate your business and look forward to working with you for years to come. We would also like to take this opportunity to invite you to share this exceptional review on our Leduc Chrysler-Google review pages.. As a token of our appreciation we will be sending you a gift certificate towards our service department. -CRM

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