Chris Smith
Toyota Service Advisor 423-892-0661
Capital Toyota, Inc.
5808 Lee Highway
Chattanooga, TN 37421
151 Reviews
Write a Review151 Reviews of Chris Smith
December 12, 2025
I previously bought 2 Camrys from another dealership besides Capital. Let me say now, that I will only buy my future Toyotas from Capital. My salesperson, Jeremy Wright, was amazing. He was very patient besides Capital. Let me say now, that I will only buy my future Toyotas from Capital. My salesperson, Jeremy Wright, was amazing. He was very patient with the time that it took for me to decide where I was going to purchase my car and he was very knowledgeable of all the features on the vehicle. He answered all my questions very quickly day or night. I can’t say enough on how he searched to find the exact car I was looking for. He assured me that Capital would do everything in their power to take care of me from the purchase, to warranties and service - all of which are so very important to me. Brandon Painter in financing was so good to explain all the warranty options and help me make the best choice for my needs. Lastly, I want to give Chris Smith in service a shout out. Having a brand new car, I haven’t had to deal with him that much yet but he put me at ease knowing that I would be taken care of service wise at great, competitive prices. Thank you Capital. You’ve made a customer for life. Ruby is beautiful ❤️ More
Other Employees Tagged: Jeremy Wright, Brandon Painter, Donnie Thacker
November 05, 2025
From beginning to end, they were fantastic. Very friendly and very helpful. I love the option of having the car picked from work or home so I don’t have to wait in the lobby. The service tech r Very friendly and very helpful. I love the option of having the car picked from work or home so I don’t have to wait in the lobby. The service tech rep called to verify exactly what services I wanted and did not pressure me to have more services done to my car. The lady that has picked up my car the last 2 times is so friendly and sweet. A+ rating! More
Other Employees Tagged: Sandy Leamon , I’m unsure of the lady that took payment over the phone, but she was very helpful and kind.
October 07, 2025
Service department always goes the extra mile to make sure you're satisfied. Thanks Scott for making me feel important. sure you're satisfied. Thanks Scott for making me feel important. More
Other Employees Tagged: Scott Lundeen, Sandy Leamon, Luis Valdes
September 18, 2025
Great place, snacks could be better. Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board with some smoked meats and cheese. I really like the ones that have fruit in there too. They had coffee that gave “gas station” vibes, would have rather had juice or maybe mini diet cokes like Lexus has. Just heard that KIA offers fresh baked cookies. Come on guys, get on board. I’m thinking maybe just toss this idea out there, but what about a full service buffet, Golden Corral style. Just a thought. More
Other Employees Tagged: Donnie Thacker, Gwen Livley, Katie Martin, Rodney Wallace, Luis Valdes
September 17, 2025
Everything was fine was out of the dealership in about an hour will be back again hour will be back again More
Other Employees Tagged: Scott Lundeen, Sandy Leamon, Gwen Livley, Delmas Rigsby
September 10, 2025
Great friendly service, great communication and respectful, this includes everyone involved from the gentleman that picked up my vehicle, the gentleman in the service department and the lady that c respectful, this includes everyone involved from the gentleman that picked up my vehicle, the gentleman in the service department and the lady that called to collect payment. She even made me smile while giving money away. More
September 10, 2025
I was scheduled to have my car picked up from my house from the Toyota service department so I didn’t have to wait in the store for hours. They were on time, very professional and courteous. My vehicle from the Toyota service department so I didn’t have to wait in the store for hours. They were on time, very professional and courteous. My vehicle was serviced and repaired and my vehicle returned within a few hours and returned back to my house with absolutely no problems. This was great service by Capital Toyota and their customer service was amazing. Thank you. More
Other Employees Tagged: Ron the driver who picked up and returned my vehicle
September 03, 2025
You don’t want me to leave an honest review. But , the next time, I’m ABSOLUTELY going to leave a honest review. One I won’t take down. But , the next time, I’m ABSOLUTELY going to leave a honest review. One I won’t take down. More
Other Employees Tagged: Richard Levi, Scott Lundeen, Sandy Leamon, Gary McCulloch, Donnie Thacker, Rodney Wallace
August 31, 2025
Excellent service. Very attentive to details. Service advisors and sales man are very friendly and good at what they do. Very attentive to details. Service advisors and sales man are very friendly and good at what they do. More
Other Employees Tagged: Rodney Wallace

