Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.7
245 Reviews
4.7

245 Reviews

Write a Review

245 Reviews of Chelsea Norton

June 21, 2024

Dealership Rating
Employee Rating

I was completely satisfied with the service I received when I had my car in for an oil change. It was completed in a timely manner. Not sure the name of the receptionist but she was pleasant and helpful. More

by MARIONDOHERTY
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2024

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Brought my car in for inspection and it was done right away and done on time. Great job More

by JASONW206
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2024

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Had my truck inspected on short notice and the squeeze me in. Great service and done on time. More

by JASONW206
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2024

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2 months and still waiting for new transmission (the second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has inter More

by WGR193
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Andrews, Mario Sessanta , Terri Singer

April 25, 2024

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It took over 5 hours to do an oil change and to rotate tires. I hope this was an off day because I am a long time customer. More

by doug marin
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Recommend Dealer
Yes

April 25, 2024

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Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More

by jbaron1014
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2024

Nucar Nissan of Allentown responded

Thank you for your kind words about our service team! We are glad to be able to have helped you out with your Nissan! Have a nice day!

April 20, 2024

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Great service, everyone was very nice, well taken care of, would recommended to family and friends! More

by aprilfullam
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2024

Nucar Nissan of Allentown responded

Thank you for your review and recommendation! Have a nice day!

April 18, 2024

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Employee Rating

I recently replaced the two tie rods on both sides of my car. After the alignment it feels if the steering wheel is slightly misaligned and not aligned with the wheels all the way. More

by tk1998
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 29, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback. We are disappointed to learn that your vehicle was misaligned after receiving service. Please contact our Director of Operations, Patrick Jeffers, at 484-223-0527 so we can fix this issue.

April 14, 2024

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Very quick and professional. My truck was ready to go well before the estimated time. More

by JKIEFSKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Apr 16, 2024

Nucar Nissan of Allentown responded

Thank you for your positive review. We're glad that your truck was ready ahead of schedule. Please don't hesitate to reach out if there's anything else we can do for you.

April 11, 2024

Dealership Rating
Employee Rating

Good expirence in purchase a car, excellent service from Matt always giving the right information and clarifying what the client really needs. More

by mariaasanchezltkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are happy you had a good car buying experience with us, and that you found Matt so helpful! Enjoy your new Nissan and take care!

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