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Chelsea Jose
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Chelsea Jose
Cadillac Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
42 Reviews
Dealership Experience
1 yr, 1 mo
Industry Experience
14 yrs
Languages Spoken
English
42 Reviews
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42 Reviews of Chelsea Jose
April 27, 2025
I bought my EV car at Mark Christopher, I was LIED at by Greg Hess and the 2 salesmen that I get 2 years of free charging at EVgo or 1500$ rebate toward installation of a new charger. Later, we were told th Greg Hess and the 2 salesmen that I get 2 years of free charging at EVgo or 1500$ rebate toward installation of a new charger. Later, we were told that this promotion does not apply to 2025 models. We called Greg twice and left him message, he never called us back. Eric Nosser is new over there so I don’t blame him. He told us what they told him to say. But all the others LIED at us. I purchased my car on March 5th. How didn’t they know that the promotion does not apply to 2025 models. Am I the first person buying a 2025 EV this year or are they lying to all EV buyers . We left message to Lloyd, he never got back to us. Bad customer service and I’m not satisfied at all. I always drive a Mercedes and I’m used to the best customer service ever. The service at Mark Christopher was horrible and the follow up was ridiculously unsatisfactory. More
by Rania
Verified CustomerOther Employees Tagged: Greg Hess, Sam Fakhouri, Lloyd Beardsley, Eric Nosser
April 14, 2025
Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More
by DJANAYA1
Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes, Joe Lopez
April 14, 2025
I was at the dealer for oil change and tire rotation, and it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have p it was a message on the dashboard says brake pad monitor and they doesn’t check the brake pad monitor after I drive the car around 400 miles I have problem with the front brake pad and the dsic brake and my car has only 13,000 miles More
by syria1984homs
April 13, 2025
Chelsea provides the information with clear explanations. She keeps you informed and up to date with the servicing. Excellent facilities. She keeps you informed and up to date with the servicing. Excellent facilities. More
by Corey
Other Employees Tagged: Nobu Damon
April 08, 2025
Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle vehicle and she handled it awesomely with the things that needed to be done to it vehicle More
by JCELECTRICSERVICE
Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes, Joe Lopez
April 08, 2025
You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. The service is great. Trustworthy and reliable. I would not go anywhere else. More
by JJWINANS
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Leslie Fuentes, Julie Escobar, Cesar Luna , Rigo
April 05, 2025
Chelsea was great. She has helped me many times and every time she has been great! She has helped me many times and every time she has been great! More
by summer
Other Employees Tagged: Nobu Damon
