39 Reviews
Write a Review39 Reviews of Charles Prayor
November 07, 2024
I have purchased 3 new vehicles from you. And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I f And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I feel that your service has gone down and not only because of the cash wash. Overall you service is not nearly as good as it was. I will try another dealer next time More
November 02, 2024
The worst customer service experience I have ever had with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damage with a service department. I brought my vehicle in for an airbag recall, they damaged my dashboard, charged me to replace the damaged portion, damaged another part of it during the replacement! More
Other Employees Tagged: Nick Rose
November 01, 2024
Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More
Other Employees Tagged: Ron Gay, James Stecker, Kim South, Anna Rogers, Christie Ledbetter, Rina Centeno, Nick Rose, Melissa Toole, Tom Floystrop
October 28, 2024
Excellent experience both in the purchase and customer service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! service after the sale. Worked with David, Nick, Ed (a little), Charlie and Sami - all so helpful and really took care of us! More
Other Employees Tagged: Sami Karaki, Nick Rose, David Estrella
October 20, 2024
As I didn’t assign any technician for my visit no one came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Ch came to check me in so I decided to enter and ask to someone. I stood in the door for a few minutes - like no one would like to take my case until Charles appears and check me in. I believe no one likes to come in a strange place, full of people waiting for someone to speak with me. Thanks Charles to check me in. More
October 05, 2024
Melissa is great and always consistent with her communication. Her customer service is friendly professional and honest. A fantastic and valuable team player! communication. Her customer service is friendly professional and honest. A fantastic and valuable team player! More
Other Employees Tagged: Ed Barnes, Melissa Toole