Charles Prayor

Schedule was easy and prices were ok, not too high but definitely NOT the best (so I learned later). definitely NOT the best (so I learned later). More

by clabo.david Verified Customer Verified Customer

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Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem me out at a very reasonable time with no problem More

by ANGELW33 Verified Customer Verified Customer

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Great service! Very friendly and helpful! I would go here again and gain for service! Thank you so much! Very friendly and helpful! I would go here again and gain for service! Thank you so much! More

by ngo.hiep Verified Customer Verified Customer

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Great service. Very professional got me in and out on time with no problems, thank you. Very professional got me in and out on time with no problems, thank you. More

by ANGELW33 Verified Customer Verified Customer

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Pick up the phone! !!! I called the Buford location to talk to service to see when my truck would be ready at 9am. The Peachtree location picked up, took a message. “Som !!! I called the Buford location to talk to service to see when my truck would be ready at 9am. The Peachtree location picked up, took a message. “Someone will call you right back” 11am, no call, so I call the Buford location again. The Marietta location picks up, takes a message and says”someone will call you right back”. 1PM no call back, so I call Buford location agian, the peachtree location picks up the call , transfers me to the Marietta location, my tuck is at the Buford location. Leave a message again. 2PM call Buford store again. The Peachtree location. They transfer me to the Buford location, but can’t get the service department to answer the phone. They ask if I would like to leave a message, and I said no, I would like to talk to the service manager. “He is not available, would you like to leave Message.” Sure 3PM no call back, call the buford location. Peachtree location picks up again. “Oh hi sir, yes I think I have talked to you before, would you like to leave a message?”…. WHY WHEN I CALL BUFORD SERVICE DEPARTMENT, CAN I NOT GET ANYONE FROM THE BUFORD SERVICE DEPARTMENT DURING THE WHOLE DAY. Almost missed my daughter’s award night, because people can’t pick up the phone. I AM NOT SURE HOW THEY ARE STILL IN BUSINESS. INCASE ANYONE ACTUALLY READS THIS FROM BUFORD GMC, YOU CAN GO BACK AND LISTEN TO EVERY CALL, YOU TOLD ME YOU WERE RECORDING THEM FOR QUALITY PURPOSES. OH AND ANOTHER THING!! The phone connection transferring me from Peachtree to Marietta, to Buford needs some work! You can only hear static on the phone. Ed did apologize for the “inconvenience”, but not sure if any of it was his fault. More

by CLLINN Verified Customer Verified Customer

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We had a terrible experience. Again. No response from customer service as to when we would get our vehicle back. 5 days for a repair when it should have taken half that. We cons Again. No response from customer service as to when we would get our vehicle back. 5 days for a repair when it should have taken half that. We constantly left messages with no response. We left a message for the service manager- no response. General manager- no response. More

by CLLINN Verified Customer Verified Customer

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I made an appointment on May 16th at 8:30 AM for an oil change and tire rotation it took them 2hours and 30 minutes. what's the point of making an appointment if I have to wait that long. change and tire rotation it took them 2hours and 30 minutes. what's the point of making an appointment if I have to wait that long. More

by LRH1945@yahoo.com Verified Customer Verified Customer

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Jovan was easy to work with and was able to explain everything in details. would recommend him everything in details. would recommend him More

by DSHUMAKE Verified Customer Verified Customer

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This was great service. We really appreciate everything during our service. We will continue to come back. We really appreciate everything during our service. We will continue to come back. More

by PARKER.B.LONG Verified Customer Verified Customer

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Charlie went out of his way to help with my issue. He made a point to make sure I get in and out as quickly as possible He made a point to make sure I get in and out as quickly as possible More

by DSHUMAKE Verified Customer Verified Customer

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